Chalmers Ford

AC wasn’t blowing cold, but they fixed it. Mustang 2013 base model v6 cost around $800 which in this heat is okay for the money. Mustang 2013 base model v6 cost around $800 which in this heat is okay for the money. More

Great service. Van is running good. A little confusion between pickup and delivery emails. But overall very easy! Van is running good. A little confusion between pickup and delivery emails. But overall very easy! More

Always perfect ! ! Great service!! Good and friendly folks to deal with . We appreciate you and that’s why we keep coming back . This since 1997 ! And that be 26 years ! Great service!! Good and friendly folks to deal with . We appreciate you and that’s why we keep coming back . This since 1997 ! And that be 26 years now ! Good job guys !! Thank you !! More

I recently bought a Ford F-150 King Ranch through Kahn at this dealership. Kahn spent a lot of time with me explaining all the improvements that Ford had made in the vehicle over the previous 150 I owned. E this dealership. Kahn spent a lot of time with me explaining all the improvements that Ford had made in the vehicle over the previous 150 I owned. Excellent service, excellent truck, everything was well worth the price. I worked with Kahn and his name is not listed below on “Rate the people you worked with." More

Brandon and his team was Awesome. They completed my recall on time as promised. Thank You They completed my recall on time as promised. Thank You More

Wonderful service experience. Professional personnel. Work completed as promised. Diego my service rep. is a great resource! Joseph Marsden Professional personnel. Work completed as promised. Diego my service rep. is a great resource! Joseph Marsden More

Very clean and convenient place with professional staff. They have done outstanding job on my vehicle. They have done outstanding job on my vehicle. More

Work was done while I went to the mall. It was done when I got back. It was done when I got back. More

We had great service at Chalmers Ford! Standout is, Daniel from parts. He went above & beyond & comes highly recommended. Standout is, Daniel from parts. He went above & beyond & comes highly recommended. More

DO NOT PURCHASE VEHICLES OR HAVE YOUR VEHICLES SERVICED HERE UNLESS YOU WANT THEM TO BE NEGLIGENT UNTIL ITS CONVENIENT TO START CHARGING YOU VS DOING WARRANTY WORK. Loyalty and literally hundreds of thou HERE UNLESS YOU WANT THEM TO BE NEGLIGENT UNTIL ITS CONVENIENT TO START CHARGING YOU VS DOING WARRANTY WORK. Loyalty and literally hundreds of thousands of dollars mean nothing to this place. We’ve purchased 2 vehicles from Chalmers and I had an order in for a $105k f450. We’ve referred several friends and family member to Chalmers for both purchases and service. We’ve come from as far as Moriarty, skipping Rich in Edgewood, to have our vehicles serviced here. Even though we had a few mishaps with a previous service advisor, we stayed loyal to Chalmers through the years. Recently, they had our 2021 f150 in. We decided to have a check engine light for an emissions leak checked out for the third time by them. This time around, they finally diagnosed what the issue was. Mind you, the first 2 times they had it the truck was under 3 year/36,000 mile warranty and was misdiagnosed. Well now, conveniently, they found the issue and it’s not covered under the powertrain warranty. After I made it clear that had they performed appropriate diagnostics the first 2 times, they would have found the issue and thus the failing sensor would have been covered under warranty, Ed, the service manager, basically threw his hands in the air and said “all Ford is willing to cover is half”. When I asked how much Chalmers was going to cover for their mistake he straight up said zero, albeit recognizing it was their fault. I made it clear that if we were going to be liable for the $710 mistake they made that we would never give Chalmers another cent of business. So here we are. DO NOT PURCHASE VEHICLES OR HAVE YOUR VEHICLES SERVICED HERE UNLESS YOU WANT THEM TO BE NEGLIGENT UNTIL ITS CONVENIENT TO START CHARGING YOU VS DOING WARRANTY WORK. More