Champion Chevrolet of Avon

My experience at Dugan Chevrolet was a very pleasant and would highly recommend them to anyone. I was given a very fair trade in and used truck price. The finance manager was able to beat the loan percentag would highly recommend them to anyone. I was given a very fair trade in and used truck price. The finance manager was able to beat the loan percentage rate of my credit union. Gary Thompson was my salesman and is a very down to earth guy with no sale pressure what so ever! Thanks Dugan Chevrolet for the the great experience and I will drive all the way across Indianapolis again to make my next deal with you! More

Trade-In: Very Fair Price considering the year and mileage of my trade. Price: I was purchasing under the GM Family First discount. Combining this discount with cash incentives made for a very good mileage of my trade. Price: I was purchasing under the GM Family First discount. Combining this discount with cash incentives made for a very good price, but the dealership did not have any say in that. I sense that they would be good to work with on price. Customer Service: Dave was very friendly and knowledgeable about the vehicles, but not pushy. Dave used to work in the Service Dept of another GM dealership and was able to explain and discuss the technical specs of the vehicle. He was patient through several phone calls working out timing, accesories, and color decisions. My only complaint was that they were unable to give me an estimate on when the accesories would be in and installed, causing the delivery of the vehicle to be up in the air a little. Financing: Dave and the Financial Manager at Dugan laid out my options very well and were able to help in my decision concerning financing. Quality of Work: I had Dugan install splash guards, bug shield, and oval step bars. They did a fine job. I did notice that my pin stripe is coming off a little on one door due to the cold weather (close to zero one day after it was put on). More

I've leased 2 cars in the last 3 years from this dealership. Both times, the service and salesman were honest and friendly. They always find a way to work with you and your needs. The service are dealership. Both times, the service and salesman were honest and friendly. They always find a way to work with you and your needs. The service area is just as good when taking my vehicle in for oil changes, or any other issues they may come along. More

We have been buying/leasing cars from Gary Thompson since 1997. He has always been fair, honest and and a great advocate for us, the buyer, before, during and after the sale. He listens to the customers' n 1997. He has always been fair, honest and and a great advocate for us, the buyer, before, during and after the sale. He listens to the customers' needs and tries to meet them to the best of his ability. They don't come any better than Gary! More

I was referred to Travis (sales) by my sister Sharon who recently purchased a Chevy equinox from Dugan. I really appreciated the professionalism Travis (sales) displayed during my communications with him. I recently purchased a Chevy equinox from Dugan. I really appreciated the professionalism Travis (sales) displayed during my communications with him. I spoke with him via e-mail and phone and drove 2 hours from my home to purchase the new 2011 equinox from Travis at Dugan. I had been searching for a reasonable priced vehicle for over a year. I also received the GM college discount and Travis spoke to me about my financing options with different banks. I really enjoyed my experience and my family and I love our equinox!! I will definitely refer my friends to this dealership and to Travis! More

I've worked with a lot of dealers, new and used. After purchasing (3) vehicles at Dugan, (2) new and (1) used, I have nothing but good things to say. What stands out most is their honesty, especially Tra purchasing (3) vehicles at Dugan, (2) new and (1) used, I have nothing but good things to say. What stands out most is their honesty, especially Travis (sales) and John (service). There were several occasions when I couldn't make up my mind, and instead of "working" me, Travis strongly urged that I take my time to think / research before diving into something I might not be happy with long-term. Seems simple on the surface, but says a lot about the individual as well as the dealer's general sales practices. Service is always painless. Everyone is always courteous. And I will continue to recommend them, even to those who might be in the market for a competing brand... More

We have been coming to Dugan Chevrolet for cars & service since 1985. They are trustworthy, honest, friendly and provide the customer with 150% satisfaction each and every time. Dugan's is the only place t since 1985. They are trustworthy, honest, friendly and provide the customer with 150% satisfaction each and every time. Dugan's is the only place to go for quality vehicles. Their level of expertise is outstanding and they explain everything in great detail to their customers. We have no reason to go anywhere else for our automobile needs. Thank you Jim & Gary for maintaining our relationship with Dugan's. More

The staff at Dugan were exceptionally committed to ensure that we were successful in purchasing the vehicle we wanted at the payment we expected. Their dedication, professionalism and customer courtesy make that we were successful in purchasing the vehicle we wanted at the payment we expected. Their dedication, professionalism and customer courtesy makes us confident in recommending them to others in the market for a new or used vehicle. We had shopped other dealerships who's efforts paled in comparison to Dugan Chevrolet. Thanks to all who helped! The entire family loves our Chevy truck! More

Having worked for 2 new car dealers for more than 20 years, I understand and appreciate the value of doing business with what by industry standards would be considered a smaller dealer. Repeat business years, I understand and appreciate the value of doing business with what by industry standards would be considered a smaller dealer. Repeat business is far more important to them than it is to a "mega dealer". My wife and I were treated with the upmost courtesy and professionalism. There were no big city tricks or games, all of the numbers and details were clearly stated and our understanding of those was confirmed by Travis. Based upon my previously mentioned employment experience, I have total respect for the way the Dugan dealership operates. Please note that for clarification purposes that I no longer work in the automotive industry. More