Champion Chevrolet of Avon - Service Center

Service advisor was friendly and accommodating. Waiting area is just like it was 15 years ago. Seats are hard, magazines on tables, no place to plug in a phone, no place to sit and work on a laptop Waiting area is just like it was 15 years ago. Seats are hard, magazines on tables, no place to plug in a phone, no place to sit and work on a laptop, empty coffee dispenser, a TV, seems more like an employee lounge. In dire need of an update. Recommend visiting Andy Mohr Nissan for a suggestion of what a customer waiting area should look like. It should encourage people to want to visit the dealership to have their vehicles serviced. Instead, it makes the wait rather grueling. Even a simple update of the furniture to be comfortable to sit in would be an improvement. Again, the service itself and the advisor saved this review from getting less than 3 stars. More

Brooks is always friendly and helpful. She makes the whole experience pleasant. I would definitely recommend her. She makes the whole experience pleasant. I would definitely recommend her. More

The service department is a mess. Either the technicians are incompetent or the service manager is out of touch. My truck was towed to this location due to a bad fuel pump. It took Either the technicians are incompetent or the service manager is out of touch. My truck was towed to this location due to a bad fuel pump. It took almost 60 days for them to fix a fuse box issue because they failed to do the research on the problem, instead they attempted to order a whole new fuse block when there had already been a TSB informing technicians how to fix the issue. I believe the CSR’s are put in extremely bad positions due to poor management and techs. More

The best dealership I’ve ever dealt with. Thank you for the great service and the great employees. Thank you for the great service and the great employees. More

Excellent service! The service manager looked out for my needs. I am a prior technician, and for a change I was not treated like a idiot. My requests were fulfilled. The service manager looked out for my needs. I am a prior technician, and for a change I was not treated like a idiot. My requests were fulfilled. More

Had a recall on my Equinox. Service department absolutely fantastic! I was highly impressed with the staff and timely service. I live in Crawfordsville, but will always go to Ch Service department absolutely fantastic! I was highly impressed with the staff and timely service. I live in Crawfordsville, but will always go to Champion! More

Quick service and worked with us until issue was resolved. Will use their service department again. resolved. Will use their service department again. More

I was able to drop my vehicle off the night before. The next morning I got a text from someone letting me know they were starting my service and could reach them by text if I had any questions. The ser The next morning I got a text from someone letting me know they were starting my service and could reach them by text if I had any questions. The service was complete in an hour and check out was easy. Will come here again! More

Every time I come to get service Brook always make my experience Awesome!!! Your Amazing!! experience Awesome!!! Your Amazing!! More

I needed to use the service department for some work. I had a remanufactured transmission installed in my 2006 Pontiac Torrent which requires the transmission to be programmed before the car can be driv I had a remanufactured transmission installed in my 2006 Pontiac Torrent which requires the transmission to be programmed before the car can be driven. Champion programmed the transmission and it works very well. Job well done. More