Champion Chevrolet of Howell
Howell, MI
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Lots of discounts which our salesman Mike knew well. Made for a very easy transition to our next vehicle. Thanks. Made for a very easy transition to our next vehicle. Thanks. More
The best car buying experience I have ever had. I would recommend Champion and Logan to anyone wanting the best experience to purchase a vehicle. I would recommend Champion and Logan to anyone wanting the best experience to purchase a vehicle. More
Great transaction! A satisfied customer. Brayan was professional and took care of me and helped me get very specific answers to my very specific questions. Will return A satisfied customer. Brayan was professional and took care of me and helped me get very specific answers to my very specific questions. Will return for next purchase. More
Subject: Misleading Advertisement – Lifetime Powertrain Warranty Not Honored Dear Champion Chevrolet of Howell Management, I am writing to formally express my disappointment and concern regarding a m Warranty Not Honored Dear Champion Chevrolet of Howell Management, I am writing to formally express my disappointment and concern regarding a misleading advertisement for one of your vehicles listed on CarGurus (2018 Ford Escape SE FWD; Vin 1FMCU0GD5JUB52291; Stock No. 34095A) Your online listing prominently advertised a “Lifetime Powertrain Warranty” (picture 16/26) with no conditions or exclusions mentioned anywhere in the ad. Relying on that representation, we drove approximately 45 minutes to your dealership to view the vehicle in person. Upon arrival, however, we were informed that the lifetime warranty does not apply to vehicles with over 90,000 miles. The vehicle we were interested in has approximately 95,125 miles, and we showed your staff the CarGurus advertisement, which contains no mention of any mileage restriction. Despite acknowledging how frustrating and misleading that is for consumers, no one at the dealership was willing to honor the warranty as advertised. We have retained screenshots and photos of the original advertisement showing the lifetime warranty language without any conditions. This kind of misrepresentation - whether intentional or not-creates unnecessary hardship for consumers and undermines confidence in your dealership’s business practices. We are requesting that Champion Chevrolet of Howell honor the warranty as advertised or otherwise provide an appropriate resolution consistent with the representation made on CarGurus. Please respond within two (2) business days to confirm how you intend to address this matter. More
I would highly recommend champion Chevrolet. My sales person Joey was outstanding. The dealership was as a whole was extremely friendly and courteous. My sales person Joey was outstanding. The dealership was as a whole was extremely friendly and courteous. More
The staff at Champion were extremely professional, knowledgeable and very accommodating to my needs. I walked out with the perfect vehicle for me. Very highly satisfied! knowledgeable and very accommodating to my needs. I walked out with the perfect vehicle for me. Very highly satisfied! More
I was very pleased with the sales staff. They talked me through the purchasing process and pointed out the features of the vehicle. Over all it was a pleasant and easy experience. They talked me through the purchasing process and pointed out the features of the vehicle. Over all it was a pleasant and easy experience. More
I want to give a raving review out to Melissa Mcgrain! !! I had a body shop concern but, wasn't sure who to speak to about it, so I entered the showroom to ask someone to point me in the right direction. T !! I had a body shop concern but, wasn't sure who to speak to about it, so I entered the showroom to ask someone to point me in the right direction. That's when I met Melissa. Even though, she was not responsible for the body shop's job, she graciously invited me to sit down and through professionalism, warmth, and a sincere concern, had me describe my issue so she could have the right person speak with me. Then, she introduced me to TJ Kogut, the Assistant Service Manager, who resolved the problem 100%. Champion Chevrolet is blessed to have such an awesome employee to represent their dealership!!! Thank you again Melissa for your exemplary kindness and genuine concern to have me leave with 100% satisfaction, which is exactly what happened!! More

