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36 Reviews of Chaparral Ford Inc. - Service Center
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June 13, 2025
I have always had such success at chaparral ford. That I keep coming back for services. I have bought several ford vehicles and other used cars from Johnny Balencia. He is great and always delivers w That I keep coming back for services. I have bought several ford vehicles and other used cars from Johnny Balencia. He is great and always delivers what the customer needs/wants. More
by rey.alvarado49
Verified Customer
June 10, 2025
My appointment was very easy to make and the service was great! My vehicle was picked up and dropped off which was very convenient. great! My vehicle was picked up and dropped off which was very convenient. More
by ymarquez020712
Employees Worked With
June 09, 2025
Have been doing business with Chaparral Ford for almost 20 years and they always treat me with respect and courtesy. I have and would recommend them to friends family and anyone that would ask for a recom 20 years and they always treat me with respect and courtesy. I have and would recommend them to friends family and anyone that would ask for a recommendation. More
by szk3grand
June 06, 2025
Lacking communication and customer service, took my car for oil change and a possible evaluation of the head up display and it took an entire day to just do the oil change and had to call twice to as about for oil change and a possible evaluation of the head up display and it took an entire day to just do the oil change and had to call twice to as about the status. Had to pick up the car an no one called back More
by ZGUERRERO4
Employees Worked With
June 01, 2025
The pick up service was great. Everything checked out great with my truck. The only thing I was concerned with was the time it took to be serviced. Everything checked out great with my truck. The only thing I was concerned with was the time it took to be serviced. More
by DAWNRIHN
Employees Worked With
Maria
May 25, 2025
Dealing with the purchase of my New F-150 was a total disaster and I mean a disaster. The salesman Richard was terrible, and some tall slender guy name Scott was also rude and of know help. The only pers disaster and I mean a disaster. The salesman Richard was terrible, and some tall slender guy name Scott was also rude and of know help. The only person that try to help me was brad with the issues of adding tow mirrors and running boards that eventually the tow mirrors would not work, and it took 3 weeks to get the running boards done correctly. I owned the truck for a month and a half and had the truck (3) days. I want to thank Brad for his help but as far as Richard (my salesman) did nothing but lie and not return my calls when things did not work out as far as the mirrors went and had no solutions on how to fix the problem. Good solutions that is. I would never or tell anyone to buy a truck from this dealership. More
by KEN_PHILLIPS61
Employees Worked With
Richard
May 23, 2025
Always a pleasure to deal with maintenance department never disappoints! Top notch attention is given! never disappoints! Top notch attention is given! More
by JOY10
May 10, 2025
Glad I stopped in this dealership; super helpful, professional and made me feel welcomed. Excellent to work with. The number of available vehicles/choices was fantastic. professional and made me feel welcomed. Excellent to work with. The number of available vehicles/choices was fantastic. More
by hugo.h.urbina
Employees Worked With
Josh
