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Chaparral Ford Inc. - Service Center

Devine, TX

4.4
50 Reviews

50 Reviews of Chaparral Ford Inc. - Service Center

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June 30, 2025

Good service, they do what they say, when they say it and for the price they said. More

by alfonsodl3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dougherty
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Picked up my Expedition at my house and performed oil change, routine maintenance, vacuumed interior, washed it, looks like brand new vehicle! Excellent service, fast, friendly, I will recommend you to a More

by Linda
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Roland
June 16, 2025

Easy to make apt. and always prompt and courteous. Great service, always friendly, and love to look at new arrivals. More

by MSBOURCIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Uresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Narvaez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

Excellent service and super fast, friendly people and explained what they worked on and what my points I can use them for very well More

by marcohlhausen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Uresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Narvaez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

I have always had such success at chaparral ford. That I keep coming back for services. I have bought several ford vehicles and other used cars from Johnny Balencia. He is great and always delivers w More

by rey.alvarado49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Uresti
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Dougherty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Narvaez
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Used for many years and this is the first negative experience we have had. May look for different options in the future. More

by CBARSYANCEY
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Justin
June 10, 2025

My appointment was very easy to make and the service was great! My vehicle was picked up and dropped off which was very convenient. More

by ymarquez020712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Uresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Have been doing business with Chaparral Ford for almost 20 years and they always treat me with respect and courtesy. I have and would recommend them to friends family and anyone that would ask for a recom More

by szk3grand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Uresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Narvaez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Lacking communication and customer service, took my car for oil change and a possible evaluation of the head up display and it took an entire day to just do the oil change and had to call twice to as about More

by ZGUERRERO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Uresti
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

We bought our trucks here & have always been pleased with the staff and service provided More

by ANJA.LOTT03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
2
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