Chapman Acura

We just purchased our 3rd Acura. We traded in our 13 year old MDX and bought a 2021 Acura RDX because we are familiar with the brand and the quality of Acura vehicles. Our sales associate Kim Peters was old MDX and bought a 2021 Acura RDX because we are familiar with the brand and the quality of Acura vehicles. Our sales associate Kim Peters was a pleasure to work with. There was never any pressure and she was very knowledgeable plus she has a great personality. I like the fact that you skip the F & I office and deal directly with your sales person. I have dealt with their service department over the years for the routine maintenance of my previously owned MDX. They always do the maintenance right the first time and everyone goes out of their way to be helpful. The people at Chapman Acura are great. More

Great experience, just the whole Chapman family were very knowledgeable friendly no pressure pricing was better than any other place we shop will always and for ever go back. thank you Dennya knowledgeable friendly no pressure pricing was better than any other place we shop will always and for ever go back. thank you Dennya More

Minor Trim Tweak - Great Experience Check-in smooth and service advisor is top notch. Had to bring back as tech left grease on repaired A pillars. Multiple people apologized and accepted Check-in smooth and service advisor is top notch. Had to bring back as tech left grease on repaired A pillars. Multiple people apologized and accepted full responsibility. Ten minutes of cleaning touch-up and all was great. Things happen, they owned it. Great customer service recovery . More

Great service Avi was extremely nice and helpful. She took my vehicle in immediately and got the work done within minutes. No hassle. No stress. No pressure to buy Avi was extremely nice and helpful. She took my vehicle in immediately and got the work done within minutes. No hassle. No stress. No pressure to buy more than what I came in for. Thank you, Avi & Chapman Acura!! More

Where is the Car Fax?? I purchased a used car from the Porsche dealer this past April. Although I've asked for a copy of the Car-Fax several times, I've yet to receive it. I purchased a used car from the Porsche dealer this past April. Although I've asked for a copy of the Car-Fax several times, I've yet to receive it. The sales person sent a link, but it was a paid link, and that did not seem reasonable. I've emailed several times with no response. Based on my experience, I cannot recommend Chapman...Also, vehicle was washed and cleaned prior to delivery. The car wash was not something I would pay for. Poor quality. The inside of the windshield was muddled and streaky. More

Service Excellent I had a very nice experience, as always, when I brought my Pilot in for a oil change. I knew I needed more than that but just wanted the oil change. I had a very nice experience, as always, when I brought my Pilot in for a oil change. I knew I needed more than that but just wanted the oil change. Within 30 mins, the oil change and inspection were done. I had an airbag recall and needed filters so I had those two things done and on my way! Thanks Chapman Jane More

Service and waiting area clean and comfortable. I had an eccelent service rep. In Dale Shultztrump Service was completed ptomptley. Service man let car clean and seems to have done a good job. I had an eccelent service rep. In Dale Shultztrump Service was completed ptomptley. Service man let car clean and seems to have done a good job. More

Great Expiereince. From your greeters to the service Personnel Matt, very happy. Kept me up to date on our vehicle, the time we arrived until we left. That is why we kee From your greeters to the service Personnel Matt, very happy. Kept me up to date on our vehicle, the time we arrived until we left. That is why we keep taking our Van back.. Matt is very polite, you should have more like him.. More

Always great! Every time I visit they are quick, honest and looking out from my best interest. Joe is my guy in service and he is great! Every time I visit they are quick, honest and looking out from my best interest. Joe is my guy in service and he is great! More

Quick, honest good service You are making it difficult and time consuming to leave a review. Everything was fine, as it usually is. Just let me say all is good and leave it at You are making it difficult and time consuming to leave a review. Everything was fine, as it usually is. Just let me say all is good and leave it at that More