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Chapman Chevrolet

Tempe, AZ

4.1
882 Reviews

1717 East Baseline Road

Tempe, AZ

85283

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882 Reviews of Chapman Chevrolet

February 16, 2024

Bait and Switch is alive and well at Chapman. Went ready to buy a truck advertised on-line. When we got there it was $14000 more than advertised. Added on all kinds of things we didn't want be More

by DSCITCHR
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Hart; Hillstead
Mar 04, 2024 -

Chapman Chevrolet responded

Hello DSCITCHR, We are sorry to hear about your most recent experience with us. We strive to meet all of our customers’ expectations each visit. If you want to talk more about your experience, please feel free to reach out to ChaceGibbs@chapmanchoice.com. Thank You, Chace Gibbs General Manager Chapman Chevrolet

July 03, 2023

Went to get oil changed walked out to look in front show room right away guy comes up to me asking me what I’m looking for I said nothing just getting oil changed, asked me on what I told him 2019 Silverado More

by Fasteddiecarrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
June 16, 2023

This a very professional dealership. One of your amazing sales associates, Ike made my shopping experience very stress-free. Ike is so knowledgable about cars and gave the best recommen More

by cofili7
Recommend Dealer
Yes
Employees Worked With
Ike Umunna
Jul 12, 2023 -

Chapman Chevrolet responded

Thank you for taking the time to provide us with a positive review of your experience Ike. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles.

April 01, 2023

My mom and I had an awesome experience when we were there with Johnny, he was very helpful on the car! More

by Taco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny, Tyler May
Apr 01, 2023 -

Taco responded

Awesomeness

March 06, 2023

I HAVE ALWAYS GONE TO BRIAN YOUNG LAST 4 PURCHASES HE IS THE BEST! He always takes care of me and my kids. I have sent him 8 other customers and they have all bought from him. He has always made it so easy More

by Serena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Young
Mar 07, 2023 -

Chapman Chevrolet responded

Serena Thank you for your review. We are happy to hear you had a great experience at our dealership. Your review made our day! Our team works very hard to keep our clients happy, but we can only do it thanks to amazing clients like you. We hope to serve you again soon. Chapman Chevrolet

January 10, 2023

Trevor was so helpful and patient with my lack of knowledge of how to use some of the features my car has!😃👍 More

by Rosalyn
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trevor
Jan 11, 2023 -

Chapman Chevrolet responded

Rosalyn We are grateful for your feedback. It is our pleasure to provide the best possible service to our guests and we are glad that this commitment was reflected in your visit. We look forward to serving you again! Chapman Chevrolet

June 10, 2022

Sales man David Hall said we got your appointment for 3 pm yesterday !! So get there early to get a Chevy bolt evu !! Sorry we sold out yesterday! 1/2 to 40 min drive!! His response was first come first se More

by graycreations50
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Hall, Chapman Auto Marketing
Jun 10, 2022 -

Chapman Chevrolet responded

Thank you for your feedback I apologize for any miscommunication. I did look into the situation and there were several messages and calls sent to you from David Hall before your appointment that the vehicle was sold. Our goal is to make sure every customer is completely satisfied with their experience. If you have any additional questions please feel free to reach me directly at 480-752-1401, or reach me by email at chacegibbs@chapmanchoice.com. -Chace Gibbs | General Manager”

March 18, 2022

When my 2014 Sonic needed repair, Chapman Chevrolet went above and beyond to fix it. When the Sonic was too expensive to repair, the crew at Chapman made the process of trading it in on a 2022 Trax swift a More

by Big Mac
Recommend Dealer
Yes
Employees Worked With
Justin
May 03, 2022 -

Chapman Chevrolet responded

Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles. Your Friends at Chapman Chevrolet

February 18, 2022

Speedy and professional service. Brought my vehicle in for an oil change and tire rotation and wanted to use a coupon printed from the website. No problem. There was no bait and swit More

by teagal615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Ballard
Mar 09, 2022 -

Chapman Chevrolet responded

Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

July 07, 2021

Ron Klement is an excellent service advisor. My wife from Texas was stuck out of town with truck problems and Chapman Chevrolet truly saved her. More

by no1lawdawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Klement
Jul 09, 2021 -

Chapman Chevrolet responded

We are pleased to learn that your visit to our dealership was a good one! We hope to provide you with a similar experience on your next visit. - Your Friends at Chapman Chevrolet

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