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Charlie Clark Hyundai
Laredo, TX
110 Reviews
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110 Reviews of Charlie Clark Hyundai
May 08, 2025
** You may think this review is just me being upset or angry for not getting things my way but its not. If i can warn even just one person from making the mistake of dealing with this dealership the way i angry for not getting things my way but its not. If i can warn even just one person from making the mistake of dealing with this dealership the way i have the review has done its purpose. I looked at the reviews before doing business like one usually does but thought the same thing as you probably will. “They have far more good reviews than bad, must mean something right? Well it doesn’t unfortunately. Honestly the worst dealership ive had to deal with. I was not going to post a review but i was coming towards the end of my lease with them and another issue happened which was the last straw. I felt the need to warn other buyers to stay away unless you want to deal with headaches for every issue you have with your vehicle. Don’t fall for the copy and paste replies the dealership makes to upset customers saying they will resolve the issue if we reach out or that they will fix the things they do wrong. There is a reason I am upset and a reason other people with low reviews are upset. It’s not an over exaggeration. As soon as you sign the documents, the great customer service they show upon arrival disappears. I have never done a google review. But the last 3 years of my lease was just one thing after another and just felt the need to warn others to stay away and do business elsewhere. I am just glad it was a lease and not a finance deal so i never have to deal with them ever again. More
by evjc21
Employees Worked With
Joey Tupper
April 05, 2023
Dealer totally messed up my new vehicle registration. As a result, I am getting NTTA toll bills for a vehicle that Texas DMV says has my name against the temporary tags that are on the vehicle, which is As a result, I am getting NTTA toll bills for a vehicle that Texas DMV says has my name against the temporary tags that are on the vehicle, which is not the one that I bought. What if that vehicle is involved in some sort of illegal activity; guess the State Police will come looking for me. I have my permanent tags now but some vehicle that Charlie Clark Hyundai sold to another person is registered to me with the state. Unsatisfactory. More
by dave_mcd
Employees Worked With
Joey Tupper
December 23, 2017
Great Excellent customer service, they knew what I was looking for and they did their best to find something for me. Definitely will purchase from them agai Excellent customer service, they knew what I was looking for and they did their best to find something for me. Definitely will purchase from them again in the future. More
by ariana91184
Verified CustomerEmployees Worked With
Eddie Puente, Vince Lombrana
December 15, 2017
EXCEPTIONAL SERVICE!!!!!! HAD AN AWESOME EXPERIENCE! THIS IS MY SECOND VEHICLE I BOUGHT FROM ANGELICA AND ONCE AGAIN SHE WENT ABOVE AND BEYOND TAKING CARE OF THE WHOLE PROCESS HAD AN AWESOME EXPERIENCE! THIS IS MY SECOND VEHICLE I BOUGHT FROM ANGELICA AND ONCE AGAIN SHE WENT ABOVE AND BEYOND TAKING CARE OF THE WHOLE PROCESS OF GETTING MY SECOND VEHICLE. THE SALES MANAGER JOHNNY AND GREG THE FINANCIAL MANAGER ALSO HELPED ME MAKING THE RIGHT CHOICE I WAS COMFORTABLE WITH. VERY HAPPY WITH BOTH OF MY HYUNDAI VEHICLES More
by arnulfo_cisnerosjr
Employees Worked With
ANGELICA
December 12, 2017
Purchase at Hyundai of Laredo. It was an excellent experience even with the small hiccup. Excellent price and service. I will be looking at Hyundai again in a few years when it’s It was an excellent experience even with the small hiccup. Excellent price and service. I will be looking at Hyundai again in a few years when it’s time to buy a car for my son. More
by arturobarberena
Employees Worked With
Angelica Longoria
December 05, 2017
Nice Great service and friendly atmosphere the variety of merchandise excellent . Thank for the opportunity to drive a new car , I will stronger recommendi Great service and friendly atmosphere the variety of merchandise excellent . Thank for the opportunity to drive a new car , I will stronger recommending this dealer ship in the futere More
by carloserrano1975
Employees Worked With
Joe Salinas
November 29, 2017
Excellent Service Excellent service from top to bottom. Rossy Santos is a great asset for your company and a great help to future customers. Will comeback for another c Excellent service from top to bottom. Rossy Santos is a great asset for your company and a great help to future customers. Will comeback for another car purchase here. More
by alexmanuelprusa
Employees Worked With
Rossy Santos
November 24, 2017
Great Dealership! Brown Hyundai of Laredo went above and beyond to lead me in purchasing my vehicle. The sales man brought the vehicle to my place of work so I could s Brown Hyundai of Laredo went above and beyond to lead me in purchasing my vehicle. The sales man brought the vehicle to my place of work so I could see what if the vehicle was what I wanted! More
by miguel.laurel
Employees Worked With
Eduardo Puente
November 24, 2017
Great Car Would have loved to get more trade in value for my car, I don't feel that I got enough being that it was 3 years old and with 32,000 miles on it. Would have loved to get more trade in value for my car, I don't feel that I got enough being that it was 3 years old and with 32,000 miles on it. More
by bob1mari1
Employees Worked With
Angelica
November 22, 2017
Unsatisfied Excellent customer service but hiding amounts to make a sale and not providing what was said and promised. I felt that dealership was lacking a knowle Excellent customer service but hiding amounts to make a sale and not providing what was said and promised. I felt that dealership was lacking a knowledgeable employee to program my vehicle. Had to go out of town and was using my phone with the integrated speaker bcus the car feature was not programmed correctly More
by bnnavarro
