Charlie's Honda

My girlfriend and I came in looking for a car for her on Wednesday, October 26. Donny treated us exceptionally well and provided a good customer service experience. She ended up purchasing the 2008 Honda ac Wednesday, October 26. Donny treated us exceptionally well and provided a good customer service experience. She ended up purchasing the 2008 Honda accord. More

We love charlies honda!!! Mike Moran sales manager and Dustin Gay Sales rep. were awesome, they worked with us for days trying to make something work out for our price range and most importantly they foun Dustin Gay Sales rep. were awesome, they worked with us for days trying to make something work out for our price range and most importantly they found us a car that is safe, reliable and comfortable for not just us but for our 3 1/2 year old daughter. They were very accommodating while we had quite a long wait in the showroom for paperwork, they offered coffee and donuts, even bought us a pepsi and offered to turn on the football game for us to watch!!! Overall we love them and have had a wonderful experience and WILL be returning to do further business with them and will pass on the name to everyone who is interested in purchasing a vehicle!!! Thanks again Mike and Dustin you guys are the best!!! More

Just moved to the area and I like to have my cars serviced at dealerships. I found Mike Wing to be friendly, and helpful and he explained exactly what was going on with my car. Will definitely go bac serviced at dealerships. I found Mike Wing to be friendly, and helpful and he explained exactly what was going on with my car. Will definitely go back. More

I have lived in different parts of Maine for many years, and have gone through quite a few service departments with my vehicles! I've found that Charlie's in general is a great dealership to work with, esp and have gone through quite a few service departments with my vehicles! I've found that Charlie's in general is a great dealership to work with, especially in their service departments. I did, however, hear word of mouth that the Honda service in particular was 'better' than the other Charlie service departments, so I've been working with them since then. As an older woman, it's hard to find somewhere to take my car to where I know I will be treated fairly and not as if I am clueless about cars, etc. My first experience was a simple oil change, and I worked with Mike Wing in the service department there. Now whenever I go back, I will only speak with him on the phone, and I like to come in when I know I will be able to work with him. I now take my vehicle to Charlie's Honda for all of my needs. I find Mike to be a great representative of the dealership and Honda in general, and have recommended him and his service department to other friends in the Central Maine area. Mike is kind and trustworthy, which are difficult traits to find within that type of business. I have also had some interaction with Josh in service, and find him to be kind, patient and helpful. I will continue to bring my vehicle there for everything. More

I went in for the cash for clunkers program and found the staff to be uncooperative and rather rude. I was given a hard time about my paperwork, though it met all the needs for the program. Their staff was staff to be uncooperative and rather rude. I was given a hard time about my paperwork, though it met all the needs for the program. Their staff was likely misinformed or perhaps lied about titles for older vehicles in Maine. We were also told that they were open until 6:00 and drove an hour and got there by 4:10, but found out once we arrived that they were stopping the CARS program at 5:00! We were left with no time to be able to sort out the (non-existent) title issue. Since returning home, I have called four other dealers (two in Portland area, one in Auburn and then another in New Hampshire) and all have agreed that the title and other paperwork I have are in order. Finally, I found the staff (including the manager on duty) arrogant. We were barely in the door before being treated so poorly. We were ready to buy the car on the spot with cash down and not even given the opportunity. I would never do business with them and encourage others to stay away. There are several other dealers that are less than an hour away who are more than willing to be of service to their customers. More

They don't really service your vehicle. They over charge and do a poor job of the service when done. You say you have a specfic problem and they will give you a hard time about it. Like we are not suppose t and do a poor job of the service when done. You say you have a specfic problem and they will give you a hard time about it. Like we are not suppose to know anything about cars. I don't plan on taking my car there anymore. More