Cherry Hill Dodge

Reason for Visit: Sales

I recommend this dealer: No

My Review of Cherry Hill Dodge:
They sent me an internet Quote. I called to make sure the quote was accurate with no rebates, etc. When I got there, they stated that the price included all possible rebates (college grad, active military, loyalty, auto show coupon and World War 2 Vet !?!?! rebate) I walked out a got a very good & honest deal at PrestigeMitsubishi.com in Turnersville. No games.

I later googled Cherry Hill Triplex Lawsuit and was amazed at the number of past & pending legal problems they are involved in.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Cherry Hill Dodge:
service tried to rip me off and sell me a 117 dollar part that was covered by warranty. Big breasted warranty administrator tried to convince me a part can break in less than 1 year and less than 12k miles due to a wearable replaceable part.... it was a center console hinge... she tried to say they break and are meant to break with wear

called Dodge, they handled it and sent me to another dealer, fixed no problem

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Reason for Visit: Service

I recommend this dealer: No

My Review of Cherry Hill Dodge:
Here is my third posting on this dealership. I hope all the readers realize how upset I am with this place. I will keep everyone up to date on my lawsuit. Remember...THIS DEALERSHIP IS SUING ME for putting signs on my vehicle.

Anyway...below is an article that appeared in the Philadelphia Iquirer. Amazing.... tons of customers are suing the dealership and the DEALERSHIP IS SUING ITS CUSTOMERS!

Do you want to do business here. Something is wrong. Read the article below

N.J. says car dealer cheated customers;
The Cherry Hill Triplex chain denied the allegation, saying "complaints are
inevitable" given its business volume.

BYLINE: Troy Graham, Inquirer Staff Writer


The Cherry Hill Triplex auto dealerships have famously advertised $8,000
guaranteed for trade-ins and no credit checks for customers.

The state Attorney General's Office said those offers were too good to be
true.

The office and the state Division of Consumer Affairs on Monday sued Foulke
Management Corp., owned by Charles W. Foulke Jr., for violating consumer
regulations at the dealerships.

Foulke does business as Cherry Hill Triplex, one of the region's most
visible names in car sales. It operates Cherry Hill Dodge, Cherry Hill Jeep
Eagle, Cherry Hill Kia, Cherry Hill Mitsubishi, and Mount Ephraim
Chrysler/Dodge.

The complaint, filed in state Superior Court in Camden, accuses the
dealerships of "unconscionable consumer practices" such as failing to honor
the $8,000 trade-in offer, failing to honor an advertised sale price, and
not disclosing previous damage to a car.

Division of Consumer Affairs officials said they had received more than 100
complaints from Triplex customers in the last two years.

Foulke attorney Carmen Saginario said he believed the complaints spanned a
"significantly longer period." Given the volume of Cherry Hill Triplex's
business, he said, "mistakes and complaints are inevitable."

"They've done everything they can to rectify any mistakes or address any
complaints," he said.

Saginario said Foulke "denied the allegations in the complaint." He said he
could not offer a more specific defense.

"They are very proud of the services and products provided to the consumers
in South Jersey for many, many years," he said. "They are a staple in the
South Jersey automobile industry."

In a statement, Attorney General Zulima Farber said Cherry Hill Triplex
conducted "a typical bait-and-switch operation."

"We will not tolerate such deceptive practices," she said.

In 2001, authorities said, Foulke agreed to pay a $40,000 fine and operate
lawfully after the Division of Consumer Affairs began investigating other
violations.

"These car dealerships promised to take the high road in dealing with
customers, but the volume of complaints we've received tell another story,"
division director Kimberly Ricketts said.

Foulke could face $20,000 in penalties for each violation.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Cherry Hill Dodge:
Hello everyone,

I made a posting about this dealership not honoring my warranty back in 2004. My name was chtriplexsuk. Here's an update for those of you considering giving Cherry Hill Triplex your business.

The dealership is SUING ME because I purchased metallic signs that said "cherryhilldodgesucks@yahoo.com" and "caution: don't buy Chrysler or Cherry Hill Dodge" and placed them on my vehicle!

They are suing me for tortious interference in a business! I assume they want to pursue damages for any loss of business from the signs and enjoin me from being able to put the signs on my vehicles.

What ever happened to my 1st Amendment Right to free speech????

I am not an attorney but am representing MYSELF against a rather large law firm the dealership has retained, Capehart and Scatchard. This case that is due to go in front of a jury in April of this year.

They offered me a settlement that was basically a "gag order" in which I would agree not to say ANYTHING negative about the business. I did NOT sign this and am fighting for my right to speak out as a disgruntled consumer. I am fighting for you...for us....the stepped-on, poorly treated customer!

Do you want to patronize a company that will sue a customer because he publically displayed his unhappiness with the dealership?

I caution everyone to think not twice..but three times before walking into that dealerhip!

One day while I was in court, there was another case in the court between Cherry Hill Triplex and a group of people suing this dealership for their advertising. In addition, I was contacted by another women who filed a complaint with the NJ Attorney General and said she has an arbitration hearing next week. What does this say about a business? Read all the complaints on complaints.com about this dealership. There are over 30 printable pages!




I entertain any comments or feelings about this posting!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Cherry Hill Dodge:
stay as far away as possible. If anyone shakes your hand there, count your fingers. I took delivery without signing any bank contracts. I asked at the time to see my payments in writing, and they made some sort of remark, like" you'll see them in a few days', don't worry the bank will tell you" I went back to sign and my payments went up 107 dollars a month. 107!!! I demanded to see the owner, and he couldn't care less.

I would recommend you send anyone you hate there

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Cherry Hill Dodge:
I am in the market for a new/used truck or suv. I was driving by between jobs and saw they had a used nissan frontier which is a truck i have been looking for. i stopped and took the time out to check it out on the lot. I went in to get a price to see if it was in my price range. I was handed over twice from what appeared to be a manager to sales manager to salesman. i told him i wanted a price on the truck. he said have a seat and I will get stock number and get a price. I was getting to leave 10 minutes later (dont ask why i waited, i like the truck i guess) and i see he pulled the truck and said i had to go for a test drive while his manager worked on some numbers. I didnt have time at that point since i was between jobs and just asked for price. He could not and would not give it to me. See Ya. Horrible buying experience!!!! i later found out the price online and if i was told the price i would have been extremely interested but now i cannot see myself going back there after that last ordeal. Good luck with your sales!!!!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Cherry Hill Dodge:
Filed this morning at small claims, they sold me a used truck with a lien on the title.<br>They did not send the paperwork to clear the title until 15 days after I picked up the truck so my temp tag expired and I was without a vehicle for 5 days because &quot; It's not our policy&quot; to provide a loaner until paperwork is legal, got the state DMV on their butt and it became their policy.<br>Tail pipe kept falling off, oil and coolant was low, in dire need of a tuneup, front brakes failed after 4 weeks, would have them fix brakes but they wanted $89 to look at it and I would not have to pay if they determined it was a warrenty repair (yeah, right, whatever it is it ain't under warrenty) it would cost upwards of $100 to have vehicle towed to dealership and they don't compensate for towing even for warrenty repairs, know why? because &quot;it's not our policy&quot;. Did the repairs myself for $53 and found in addition to a bad brake caliper it had the wrong mounting bolts for the caliper,creating a very dangerous situation.<br>When I bought the truck their fianance manager was using it for his transportation so you can't tell me he didn't notice problems with it.

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