
Chesaco RV - Joppa
Joppa, MD

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41 Reviews of Chesaco RV - Joppa
Leaking gas line-could have killed us My wife and I purchased a 2011 5th-wheel from the Joppa location. We were told it would be Maryland state inspected and any problems would be fixed. My wife and I purchased a 2011 5th-wheel from the Joppa location. We were told it would be Maryland state inspected and any problems would be fixed. They also were to clean it and perform an orientation with us. As we went through the orientation we asked why the gas connectors we're showing red indicating an empty tank when they said they filled the tanks and the gas was running; the service tech said he would look at it before we left along with several other things we found that were not fixed. Within 3 days of purchase the refrigerator, stove, oven and furnace we're not working. We called to see what to do because they provide a 30-day warranty. They told us to find someone near us to look at it and they would pay for it. A service provider came out and after looking at it found the gas lines leaking and out of date equipment. My wife, myself and our 2 dogs live in this RV, it is our home. I called the Joppa location and after several attempts finally made it thru to someone only to be told by the manager that there are no laws against selling out of date gas line equipment and that we were to pay the service provider here and then they would reimburse us. I refused to do that as the issue was still not fixed and this should not come out of my pocket. I was passed along to the service manager and the sales rep that helped us just to be told that everyone was too busy to help or talk to me. We were told that everything was inspected to Maryland standards and we paid several hundred dollars for those inspections. Chesaco JV- put our lives and well being in serious, negligent danger and now refuse to return our phone calls or help More