Chesrown Chevrolet GMC

Horrible customer service. No one answers the phone. Just being pushed around to someone else. Bought a 2016 GMC Yukon in Jan 2022. Transmission died after 8 months. Come to fi No one answers the phone. Just being pushed around to someone else. Bought a 2016 GMC Yukon in Jan 2022. Transmission died after 8 months. Come to find out there are numerous civil action lawsuits and complaints that GM is aware of this issue and doing nothing about it to help. I've been handed back and forth to different service reps. GM is trying to reach them to get diagnostics but again no one answers. They have had my car for 3 days now and we have made zero progress. They screen their calls and automatically answer when you *67. I have 5 kids and no car. apparently nothing can be done until at least Monday now due to their lack of care for their customers. I have emailed the general manager and service manager Ron Brown with no response. I don't understand why it is so hard to send a fax or email. I'd give zero stars if possible. Everyone go to Roush Honda, my worst mistake was leaving them. More

Finished the job on time and they were very professional. Also kept me updated on the progress. Also kept me updated on the progress. More

Our salesperson, Jim Thompson, is always so friendly and nice. This is our 5th car we have purchased from him and Chesrown. They treat us fair and we appreciate our years of partnership. nice. This is our 5th car we have purchased from him and Chesrown. They treat us fair and we appreciate our years of partnership. More

Service was done well and quickly. The folks at Chesrown are very friendly and efficient. The folks at Chesrown are very friendly and efficient. More

As far as making an appointment & getting my oil change done & a recall on my radio fixed, all went very well. done & a recall on my radio fixed, all went very well. More

in for oil change/tire rotation and throttle body cleaning. Done in only 40 minutes ! Everyone at Chesrown is cordial and they always have hot coffee and a place to do work on your laptop. cleaning. Done in only 40 minutes ! Everyone at Chesrown is cordial and they always have hot coffee and a place to do work on your laptop. More

Went there for my free oil change. It got done so fast and the employees were very helpful and friendly. It got done so fast and the employees were very helpful and friendly. More

I've purchased 21 vehicles from Chesrown and have always been treated with professionalism and friendliness. I highly recommend Chesrown. I recently drove from my home, now 7 hours away, to buy a 2022 Chev been treated with professionalism and friendliness. I highly recommend Chesrown. I recently drove from my home, now 7 hours away, to buy a 2022 Chevy Silverado. Tom Stephens and Ed Shelton were so very helpful. It was a very pleasant experience in every way. I'll buy from them again and I've recommended them many times. These people are the real deal. I've purchased from other dealers and not been treated as well. More

Love the service it was a great experience and I didn’t feel like I was a stranger feel like I was a stranger More

I love the vehicle I bought here and Armando was a blessing but...... I took my vehicle in for the "free" oil change. As I was sitting waiting different technicians came out and told 4 people includin blessing but...... I took my vehicle in for the "free" oil change. As I was sitting waiting different technicians came out and told 4 people including myself that our vehicles needed an alignment. 4?????? That perked my ears up as I was thinking is this a scam since besides one old man who refused the service everyone else was.women. Today I came out to get in my car and there is a dirty perfect circle on my driver's seat, I take great pride in keeping my vehicle spotless. So after $106 and a stain needless to say I will not be taking my vehicle back for service and will continue to continue to use my own mechanic who I know I know I can trust with my vehicle. More