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Chevrolet Cadillac of Santa Fe
Santa Fe , NM
47 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 47 reviews
March 20, 2026
Buying a vehicle has typically not been an enjoyable experience for me historically, I had to say I actually enjoyed myself this go around. Bryan completely took care of me. Honest, sweet and extremely experience for me historically, I had to say I actually enjoyed myself this go around. Bryan completely took care of me. Honest, sweet and extremely knowledgeable, while Edger and Ken kept the mood light and made everything run smoothly. I highly recommend this team. Super happy client. More
by Happyhaarmann
Employees Worked With
Bryan, Edgar, and ken, Donna Cantrell
March 17, 2026
The service dept is awful to work with after you purchase. I bought a brand new car and the engine light came on 4 days later. I was told to put Premium in the vehicle by the Salesman then a service purchase. I bought a brand new car and the engine light came on 4 days later. I was told to put Premium in the vehicle by the Salesman then a service tech said to put Unleaded. Got bad information from day 1. To get scheduled for a simple service has been a nightmare. The woman who answered the phone was unprofessional, condescending and rude, put me on hold and never picked up again after I waited for my entire lunch break for someone to assist me. Called back and they told me that they expect you to leave your car there for days or even weeks until they can get to it. As if people who work 40+ hours a week can afford to be on foot until they can get to it. They offer NO same day service and NO diagnostics on weekends- because that would just be too convenient for the customer and God forbid they care that the new car they sold to you is giving issues right off the bat. There are plenty of legitimate dealerships in this area, but this one is not one of them. They are unprofessional and have proven that as long as they make a sale they no longer care about your concerns whatsoever. They were very eager to make a sale and hype up the "perks" but they wont mention that it all comes with a catch. 0 out of 10. Very disappointed with my experience. More
by estrellafresquez
Employees Worked With
Joe
March 08, 2026
Estevan & Ricardo are amazing! I never felt pressured & they answered all my questions more than once! Highly recommend the dealership & working with these 2 gentlemen! I never felt pressured & they answered all my questions more than once! Highly recommend the dealership & working with these 2 gentlemen! More
by Kit Hunter
Employees Worked With
Estevan & Ricardo
December 30, 2025
Title: Extremely Poor Ethics and Customer Service Review: I brought my car to this Chevrolet Cadillac of Santa fe for a simple diagnostic and health check because my warranty was about to Service Review: I brought my car to this Chevrolet Cadillac of Santa fe for a simple diagnostic and health check because my warranty was about to expire. The car had no issues and no warning lights when I dropped it off. During the visit, they replaced the driver-side door switch without my request. When I picked up the car, I was in a rush to pick up my daughter. on my drive I noticed the Check Engine Light was on—which was NOT on before. The next day, I called to report this. I was told the technician Victor Novbakhtian was sick and my message would be passed to management. No one called me back. I called again the following day, and management , Joe Gonzales finally responded, saying the car now needs another diagnostic—at my expense—because my warranty had expired. I explained the light came on while the car was in their care, but they accused me of lying instead of taking responsibility. This is unacceptable. Their ethics and customer service are the worst I’ve experienced. They created a problem, refused accountability, and tried to charge me for something that happened under their watch. I strongly advise avoiding this shop if you value honesty and professionalism. I will pursue BBB complaint . More
by maryammeratee
Employees Worked With
Donna Cantrell
August 01, 2025
My girlfriend and I decided to fly to Santa Fe from Denver and buy a brand new corvette. We were met at the airport by Jonathan and upon arrival to the dealership we were treated like royalty by Jesus Denver and buy a brand new corvette. We were met at the airport by Jonathan and upon arrival to the dealership we were treated like royalty by Jesus and team. Throughout the entire car buying process we were never under any pressure. The price was fantastic and no unnecessary fees or marked up features added to the car! I have purchased new cars out of state brfore and this was by far the easiest to date. A truly remarkable car buying experience! I hope when they get a ZR1 corvette they keep me in mind. I will always look at the Chevy dealer in Santa Fe 1st while shopping for my next vehicle! Thank you Jesus and Jonathan! More
by elarchick
Employees Worked With
Jonathan , Jesus
