Chevrolet of Montebello - Service Center
Montebello, CA
30 Reviews of Chevrolet of Montebello - Service Center
Service done on the car was great. However I was sent a message informing me my car was ready to be picked up. My husband and I went we checked in and were told to bring the rental in However I was sent a message informing me my car was ready to be picked up. My husband and I went we checked in and were told to bring the rental in and we would trade. It took them 1.5hours! To bring us our car. Why tell us it’s ready if youre just going to make us wait over an hour!!!!! If you’re needing to leave your car overnight choose another dealer More
My service advisor Rene is amazing. From his excellent customer service skills to his professional attitude, he is a true meaning of a customer advocate. Thank you Rene!! From his excellent customer service skills to his professional attitude, he is a true meaning of a customer advocate. Thank you Rene!! More
All the staff I encountered were very friendly and helpful. That said, there were some problems with my new vehicle purchase - pretty simple fixes, but it required two trips back to the dealership an helpful. That said, there were some problems with my new vehicle purchase - pretty simple fixes, but it required two trips back to the dealership and 9 hours waiting to get it sorted. As I mentioned, the staff was very nice, but they didn't seem trained or empowered to resolve the situation efficiently. More
gave me diagnostic but they didn’t fix it and charge almost $3000 I called back to ask if they could fix it and get a rental car and they said I would need to leave the truck 3 more days and then they w almost $3000 I called back to ask if they could fix it and get a rental car and they said I would need to leave the truck 3 more days and then they will see if they could give me a rental More
Seevice was quick. Priced as quoted. Great customer service. Will refer to friends and family. Priced as quoted. Great customer service. Will refer to friends and family. More
I got the complementary 1,000 miles inspection and car wash, the car wash is a joke they didn't wash the truck box and they did not even try to dry the car, it was all wet and dripping water when I picked wash, the car wash is a joke they didn't wash the truck box and they did not even try to dry the car, it was all wet and dripping water when I picked up my truck, I also have a question for the service person that check me in, he didn't even try to find the answer he just said I DON'T KNOW AND I DON'T CARE ;-( More
Rene was an excellent help and very attentive. He kept me updated on the progress of my service and helped get me the beat deal on the price of service. I'll be returning to Chevy of Montebello fo He kept me updated on the progress of my service and helped get me the beat deal on the price of service. I'll be returning to Chevy of Montebello for all my servicing needs. More
Everyone is very kind, but Jim is always very helpful. My experience at the chevrolet Montebello is always great. My experience at the chevrolet Montebello is always great. More