Chevrolet of Palatine

Their service is prompt and informative. However their service marketing isn’t set up for electric vehicles-they keep telling me it’s time for an oil change! Even the work order listed that However their service marketing isn’t set up for electric vehicles-they keep telling me it’s time for an oil change! Even the work order listed that when I just wanted tire rotation. More

Good, friendly service. It was easy to make an appointment. Pretty quick oil change but very expensive. It was easy to make an appointment. Pretty quick oil change but very expensive. More

Shady dealings, hidden costs, failure to stand by defective product, more expensive repair costs than others, and poor communication. defective product, more expensive repair costs than others, and poor communication. More

Scott greeted me with a smile and my vehicle was ready when he promised. Everything was done to my satisfaction. Great job. when he promised. Everything was done to my satisfaction. Great job. More

Good Service, polite and helpful associates. 👍 Always has been a good experience, definitely will return to do my car maintenance at Chevy Palatine. 👍 Always has been a good experience, definitely will return to do my car maintenance at Chevy Palatine. More

Very informative about what services and about what needs to be done information very helpful to be done information very helpful More

Based on my most recent customer experience, I am rating Chevrolet of Palatine “5 Stars.” The main reason is the exceptional level of service and attention I received from my Service Rep. (Efrain). He pro Chevrolet of Palatine “5 Stars.” The main reason is the exceptional level of service and attention I received from my Service Rep. (Efrain). He provided a 100% better customer experience than previous Service Reps. did. Keep up the good work. More

I haven’t had my car for 6 months and i noticed everytime it rained my back seat would be wet I then takes it back to the them they then tell me I would have to pay out of pocket $1,005.00 for something i di it rained my back seat would be wet I then takes it back to the them they then tell me I would have to pay out of pocket $1,005.00 for something i didn’t do and had no clue that it was a hairline crack the brake light of the back window that causes water to leak thru the car I was not aware neither was it In my car fax it was very shady and they didn’t even try to accommodate the matter More

People are nice to work with. Unfortunately, per the work order my oil change monitor was reset which it was not. It was still showing 63% when I looked to see if the washer fluid Unfortunately, per the work order my oil change monitor was reset which it was not. It was still showing 63% when I looked to see if the washer fluid was filled to the top it was not I will say the tires were all brought to an equal psi. I also asked the service representative multiple times about a brake estimate which I was told would've been emailed the same day I was there and it's now been four days and I have not gotten it yet. So missing those things it makes me wonder about the rest of the inspection More

One of the best experiences I've had buy a car. Melissa was an excellent sales representative both helpful and familiar with her products. Steve was a great sales manager walking us through the sal Melissa was an excellent sales representative both helpful and familiar with her products. Steve was a great sales manager walking us through the sale. Lastly, what is normally the worst part (finance) was smooth and easy. I would recommend the dealer to anyone. More