Chevrolet of Walla Walla - Service Center

I love that I can get my car in and get it fixed on my warranty. I just know that I have to know what my warranty is and what my deductible is so I’m not getting charged double my deductible! Had I not sa warranty. I just know that I have to know what my warranty is and what my deductible is so I’m not getting charged double my deductible! Had I not said anything at this last time I have my car and I would’ve been charged double my deductible. So it’s good to know what your deductible is and everything else More

Poor communication with the customer. No returned calls when they say they will. Complete poor customer service. No returned calls when they say they will. Complete poor customer service. More

Extremely disappointed with the service. I paid nearly $600 for a simple oil change , and fuel filter change. This is absurd. I won't be back. I paid nearly $600 for a simple oil change , and fuel filter change. This is absurd. I won't be back. More

The people there there are very friendly and helpful and do there best and getting the problem fixed do there best and getting the problem fixed More

Always punctual, very polite, and reliable! Have never had a bad experience with the Service Department! Have never had a bad experience with the Service Department! More

Oil change way to high! !! $78.00. Arg!!! The girls behind the counter are not knowledgeable and like to look at computer screens rather than help customers. They also lik !! $78.00. Arg!!! The girls behind the counter are not knowledgeable and like to look at computer screens rather than help customers. They also like to rest there heads on there hand like they are all tired. I have bought several vehicles from the local Nissan dealership but I guess I’m switching back to Toyota!!! More

I telephoned to schedule an oil change plus a transmission flush/filter change. The next day, their automated notification system sent me an email reminder that I was scheduled for a cooling syst transmission flush/filter change. The next day, their automated notification system sent me an email reminder that I was scheduled for a cooling system flush, even though I had wanted a transmission flush. So I had to telephone again to get my order changed from cooling system to transmission flush. I asked the guy how much the transmission flush would cost. He quoted around $400. When I arrived for service at the dealership, they said the transmission service would be over $700. When I asked about the $300 increase, she said it was because of the filter change. I canceled and will never return to them. The entire experience felt like a chluster f@&@ More

They were able to get my vehicle in in a timely manner and picked my car up from work to do it and picked my car up from work to do it More

I do not like having a service arbitrarily charged without asking me if I want it. I especially do not appreciate or like having the cooling and oil seals replaced for $1400 and then Dodge is replacin without asking me if I want it. I especially do not appreciate or like having the cooling and oil seals replaced for $1400 and then Dodge is replacing them again as THEY FAILED!!! This was a total fail and I feel I got scammed! More

I’ve only dealt with the service dept. I have always been happy with their work. I have always been happy with their work. More