Chicago Northside Toyota - Service Center

Free apology work done well After I complained of a bad experience, Rex invited me to return and give them another chance. He offered a free oil change, which I returned to do. T After I complained of a bad experience, Rex invited me to return and give them another chance. He offered a free oil change, which I returned to do. This experience went well and has made it easy to feel better about Northside Toyota. Thanks. More

Excellent customer service from the moment I left Friendly, helpful service personnel from when I came in to the driver who drove my car to the exit and watched for traffic to make my exit onto busy W Friendly, helpful service personnel from when I came in to the driver who drove my car to the exit and watched for traffic to make my exit onto busy Western Avenue safer. The mechanics always do a predictably competent job on my older car, so that it always sounds and drives smoothly when I leave! When I waited in the new luxery lounge area I had forgotten to take my book with me. The service person retrieved it for me! (Note: new Western Av at Peterson facility.) More

I like the new dealership and the waiting area is amazing . The service was quick and I was pleased. The manager who helped me was friendly and professional. . The service was quick and I was pleased. The manager who helped me was friendly and professional. More

Mike Turner in Service is wonderful . I know I can trust Mike and have been bringing my cars to Northside Toyota for years and will continue to do so. . I know I can trust Mike and have been bringing my cars to Northside Toyota for years and will continue to do so. More

LONG RELATIONSHIP WITH CHICAGO NORTHSIDE TOYOTA I'm not going to make this into a long thesis because I've been dealing with Northside Toyota for years and years. I've been fortunate to have k I'm not going to make this into a long thesis because I've been dealing with Northside Toyota for years and years. I've been fortunate to have known Mike for many years, and many have been the times when I stop in if I think I'm having some kind of problem. My constant mechanic was Greg, and I miss him a lot, but I am lucky to have encountered Christian, whom I trust as much as I trusted Greg. I love the new facility -- very customer friendly. I sincerely appreciate the continued friendly service I receive at Northside Toyota and I look forward to continuing the relationship for many years to come. More

great new location and space The new space and location is really great and waiting is no longer a drag. Beautiful wide open space to work and enjoy. Service is always great per The new space and location is really great and waiting is no longer a drag. Beautiful wide open space to work and enjoy. Service is always great per usual More

Regular servicing I bring the car in twice a year for servicing. I always ask for Bill Nipp who greets me by name and knows about my car. I have been happy with the se I bring the car in twice a year for servicing. I always ask for Bill Nipp who greets me by name and knows about my car. I have been happy with the service. More

Great service experience. I love their new location! My scheduled service appointment went off without a hitch. They said 1 to 1 1/2 hours and delivered as promised. Their w I love their new location! My scheduled service appointment went off without a hitch. They said 1 to 1 1/2 hours and delivered as promised. Their waiting area is spacious with multiple seating options, nice bathrooms, and 2 TVs. More

25 Years and 3 cars ago...I picked Northside Toyota Mike greets me by name when I walk in the door. This visit, he saved my aging car from a potential dead battery which was caught during inspection. Mike greets me by name when I walk in the door. This visit, he saved my aging car from a potential dead battery which was caught during inspection. I had come in for an oil change. Friendly, knowledgeable. More

Car Service Experience I worked with Bill and had a very good experience. He took time to get me the type of service I needed and ensured I was not charged for something I I worked with Bill and had a very good experience. He took time to get me the type of service I needed and ensured I was not charged for something I did not need. More