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99 Reviews of Chicago Northside Toyota - Service Center
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March 24, 2018
Great and friendly The service department is always friendly and easy to deal with. I always have Bill in service take care of me. He friendly, quick, and easy to do bus The service department is always friendly and easy to deal with. I always have Bill in service take care of me. He friendly, quick, and easy to do business with. More
by William N
Employees Worked With
Bill Nipp
March 21, 2018
Great Sevice Friendly, good communications and follow up, fair prices, and delivered as promised. I’ll use them again! What is there not to like? Highly recommende Friendly, good communications and follow up, fair prices, and delivered as promised. I’ll use them again! What is there not to like? Highly recommended. More
by avaledon
Employees Worked With
George Ortiz
March 20, 2018
Problem solved! Mike Turner took excellent care of me and my car, I could not figure out the crazy noise I was hearing and N. Side Toyota service not only figured out Mike Turner took excellent care of me and my car, I could not figure out the crazy noise I was hearing and N. Side Toyota service not only figured out what it was, but got my car finished and ready for pick up in less time than expected (always a plus in my book!) Thanks Mike Turner and the Northside team! More
by jeffreyB
Employees Worked With
Mike Turner
March 13, 2018
Oil Change Plus My service visit started out with a plus since Eric remembered my name from a previous visit. (That doesn't happen often). Me and my car were in an My service visit started out with a plus since Eric remembered my name from a previous visit. (That doesn't happen often). Me and my car were in and out quickly with a minimum of effort along with a few suggestions from Eric regarding service. Fine Job! More
by old guy
Employees Worked With
Eric Whittaker
March 11, 2018
Excellent Service It is a pleasure to work with Mike Turner in service. He is helpful, knowledgeable, and pleasant to deal with. I have been buying cars and having t It is a pleasure to work with Mike Turner in service. He is helpful, knowledgeable, and pleasant to deal with. I have been buying cars and having them serviced at this dealership since 1989 and have always been satisfied with the service. More
by skyluvr
Employees Worked With
Mike Turner
March 09, 2018
Made me feel like a priority At Chicago Northside Toyota, I was made to feel like a valued customer. My wait was exactly what I was told at the beginning: two hours. At Chicago Northside Toyota, I was made to feel like a valued customer. My wait was exactly what I was told at the beginning: two hours. More
by Tom
Employees Worked With
Lillian Juarez
February 25, 2018
Excellent service Mike is my go to guy for service. He always listens and helps to triage my car. Appreciate my ride to work too. Great service. Mike is my go to guy for service. He always listens and helps to triage my car. Appreciate my ride to work too. Great service. More
by Rena
Employees Worked With
Mike Turner
January 31, 2018
Ups and Downs Sometimes I have to laugh to keep from crying. And anyone who owns a car knows that sometimes a repair bill can drive one to tears. Regardless of be Sometimes I have to laugh to keep from crying. And anyone who owns a car knows that sometimes a repair bill can drive one to tears. Regardless of being on that precipice, I was always happy to deal w/ Northside Toyota. My latest experience resulted in me having to give up my Rav 4 (it was the financially responsible thing to do). But every step of the way, I was grateful that Eric was helping me. He was always honest about the status of my car and what needed to be done. He also has a sense of humor that I appreciate and eased my tension. Cars cost money. But Eric (and the other folks at Northside) make spending that money a little bit easier. More
by Stephitz
Employees Worked With
Eric Whittaker
October 19, 2017
Unhappy Picked up my car FOR THE SECOND TIME, and it is still not repaired! It has been a comedy of errors, if I bring it back they will undoubtedly charge m Picked up my car FOR THE SECOND TIME, and it is still not repaired! It has been a comedy of errors, if I bring it back they will undoubtedly charge me more. More
by old guy
Employees Worked With
Eric Whittaker
February 04, 2014
I took my 2011 RAv4 for its 30,000 check up. I had a 7am appt and planned to wait for my car. I was greeted promptly when I arrived by Mike who took down my information and then checked to make sure there appt and planned to wait for my car. I was greeted promptly when I arrived by Mike who took down my information and then checked to make sure there were no recalls...after that he let me know that someone would look over my car and he would come back with what needs to be done. He led me into a comfortable waiting area that had free wifi so I was able to work while I waited. It was about 20-30 minutes and then he returned sat down next to me and explained everything that would be done as the standard 30000 check up and then a list of some things that should be done to enhance my cars performance..everything he mentioned made sense even down to my windshield blades which should be replaced and I agreed as I had been using more windshield fluid to keep my windows clean..also the tire rotation and balance made sense because I had noticed sometimes the ride felt a little uneven (of course I didn't mention any of this because being a previous Passat owner you learn not to mention anything that is a "little off" unless you're prepared to pay big bucks) Volkswagon makes good cars but service and cost are another matter. Anyway this is the 1st Toyota I have owned and thanks to the way everything has been handled I know I made the right choice! In these economic times it is nice to find somewhere that makes you feel your money has been well spent! This whole experience has been awesome!!! From the time I arrived to the follow up call today from Marcos to find out how my service visit went .The service staff was efficient and finished within the timeframe Mike had given me everyone professional and courteous .I am one of those people who when I find something done well I like to make sure it gets known. Thanks Northside Toyota see you in August for next check up.....Job well done!!!!. More
by Macbar
Employees Worked With
Mike Turner, Marcos Valle
