Chris Nikel Chrysler Jeep Dodge Ram Fiat

The WORST I bought my Nitro from CN years ago. When I did my research online, I was given an offer for $10 oil changes for the life of my vehicle. Well, that I bought my Nitro from CN years ago. When I did my research online, I was given an offer for $10 oil changes for the life of my vehicle. Well, that last about 6 months when they said, Oh yeah, we don't do that anymore. I had the signed agreement and showed it to them. Needless to say, they had to offer it again to me. From that point on, I received the WORST service I've every received. After taking my vehicle in for oil changes, they then came up with the excuse, we can't offer you the $10 oil change because you don't get your vehicle service here! Needless to say, I left and never went back! I am PROUD to say I have personally cost them 6 vehicle sells from friends and family. STAY AWAY for this dealership! I have since sold my Nitro. CN wasn't EVEN on my radar when purchasing my new truck. More

Still not resolved Took my truck in for some warranty work, when I picked it up after they had my truck for 2 weeks it still wasn't fixed and now the check engine light Took my truck in for some warranty work, when I picked it up after they had my truck for 2 weeks it still wasn't fixed and now the check engine light is on and the touch screen isn't working correctly. So its actually ALOT worse than before. No loaner vehicle - if I could go weeks at a time without a vehicle why would I even buy one? They don't return calls - they won't come to the phone - they don't fix the problems. I told them what is wrong and they aren't fixing it. More

Warranty work Taken car to Jim Easton McAlester, service department noted all recall done, kept having same problems. Chris Nikel Service Department located the pr Taken car to Jim Easton McAlester, service department noted all recall done, kept having same problems. Chris Nikel Service Department located the problem and corrected. Would recommend the service department, they were great to work with More

Awesome dealership to work with, very friendly staff, conscientious to our needs. Very patient through selection process and research. Jonathon Dill was very knowledgeable in the product line and easy conscientious to our needs. Very patient through selection process and research. Jonathon Dill was very knowledgeable in the product line and easy to work with throughout purchase process. This has been one of the easiest purchases that we have made in many years in dealing face to face with dealership sales personnel and staff. The last two vehicles prior to this purchase were done online via the internet to spare the pain, frustration and anguish of having to deal with high pressure sales personnel. Rest assured that with Chris Nikel there is no pressure whatsoever in the purchase of your new vehicle. Highly recommended dealership. Many thanks go out to Jonathon Dill and Bryan. Kudos to you both. Loren Palmer More

I live in Arkansas and bought the car in Broken Arrow, Oklahoma. When I got home, I realized I had no front license plate holder and no cargo net. I emailed my salesman (Jonathon Dill) twice and receiv Oklahoma. When I got home, I realized I had no front license plate holder and no cargo net. I emailed my salesman (Jonathon Dill) twice and receive no answer. I then emailed the dealership and received no answer. Then, I opened a case with Chrysler Corp. and explained everything. The case was immediately closed and I got an email saying someone would be in contact. No one contacted me. I did receive a rug for the trunk that I didn't need. Six months later and no license plate holder and no cargo net. There are two other Chrysler dealerships nearby. Knowing that, would you buy from Chris Nikel? Or, for that matter, would you buy a Chrysler given the response I received from their corporate service department? PS: All of this is well documented. More

This is the most honest dealership I have ever been to. They gave me market value for my trade and there was no need to argue over price. I even sent my wife by herself and they didn't treat her like an i They gave me market value for my trade and there was no need to argue over price. I even sent my wife by herself and they didn't treat her like an idiot ( she doesn't know anything about cars). More