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Chrysler Dodge Jeep Ram of Clifton Park
Clifton Park, NY
423 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 423 reviews
September 24, 2014
Great Dealer, Bad Vehicle Purchased a 2014 Jeep Cherokee from Zappone in August. The salesman Pat Arehart was great throughout the entire process, wish I could say the same for Purchased a 2014 Jeep Cherokee from Zappone in August. The salesman Pat Arehart was great throughout the entire process, wish I could say the same for the vehicle I purchased. The entire transaction of purchasing the vehicle went smooth. Remember to ask the invoice price and if there are any rebates when negotiating, as they won’t bring up either unless you ask. Also be prepared to hear that you need to purchase right away as a sale is ending or it’s the last day of their many sales quotas with Jeep. That aside the purchase process was smooth and quick. A+ As far as the vehicle, they initially lost one of the keys which they found the following day. They were late several times for delivery, first was because they were still detailing and then for a check engine light was on. I had to travel several times back and forth before I was able to pick up my Jeep. Then they told me it has an airbag issue and a part was on order. Following that when I got it home I found two large chips on my driver side door that had been covered up. I spoke to Matt Zappone who was very helpful and we worked out a car starter for the chips in the paint. The airbag issue took several more trips back and forth and a week with a rental car until it was fixed. Lesson learned, always test drive your vehicle and inspect the paint in the daytime before purchasing. D Their service center and staff are great as well. I unfortunately had to spend a lot of time with service center with a brand new vehicle. Both Tim and Don were very helpful there and they have a very nice service center that includes public WIFI and comfortable chairs. I plan on bringing my Jeep there for all the service on it. A+ I would purchase from Zappone again and recommend to others but I would proceed with caution. I love my Jeep and so far I can see purchasing Jeep in the future. I would just advise that you take your time and not rush with the vehicle. As with my vehicle, it could have simply been a case of a bad vehicle and not the dealer. They did resolve all my issues and made up for the chips in the paint. Best of luck with your purchase! More
by joshua.jacobs
Employees Worked With
Pat Arehart
June 12, 2013
Dave was very easy to work with. We wanted to test drive a 2013 dodge charger and Dave made the process very easy. This dealership has a no pressure policy. So we were able to go home and think over our opt a 2013 dodge charger and Dave made the process very easy. This dealership has a no pressure policy. So we were able to go home and think over our options. Within a few days we decided to buy. The dealership took care of everything even the insurance. Financing was a snap. Dave found our car at another dealership and we were ready to go in forty eight hours. As an aside the service area is brand new and very clean and comfortable. We would recommend this dealership very much to anyone in the market for a dodge jeep Chrysler ram. More
by Joosy
Employees Worked With
Dave Kaplan
November 27, 2012
The service I received at this dealership is the most amazing service I have ever received. Francisco was not only kind but he went out of his way to help me with my purchase. Jim Zappone was so kind and amazing service I have ever received. Francisco was not only kind but he went out of his way to help me with my purchase. Jim Zappone was so kind and really went out of his way to make sure me and my girls were happy. I will only ever buy a car from them. They are fair and take care of the customer! Thank You to the Zappone family! More
by rstrothers
Employees Worked With
Francisco and Jim Zappone
