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Chrysler Dodge Jeep Ram of Utica

Yorkville, NY

4.3
131 Reviews

5017 Commercial Dr

Yorkville, NY

13495

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Showing 131 reviews

March 11, 2026

Their service department never answers. The 2025 Ram trucks are lemons with insane electrical issues. I will never purchase another vehicle from this dealership. I cannot warn other custome More

by PGC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brenden Murphy
Mar 13, 2026 -

Chrysler Dodge Jeep Ram of Utica responded

Hello Parker, We understand that experiencing issues with your truck is concerning on its own, and it’s regrettable to hear that your frustration was increased by the difficulty you had reaching our service team. The experience you described does not reflect our commitment to customer care, and if you’re willing, I would like the opportunity to discuss this with you directly. Please email your preferred contact method and availability to me at ahutchings@carbonecars.com, and I will reach out to you as soon as possible. Your safety and satisfaction are very important to us, and I hope to speak with you soon. Allen Hutchings Assistant General Manager ahutchings@carbonecars.com

September 24, 2025

Tyler Coughlin and CDJR Utica provided the best car dealership experience I've ever had. He made the process easy and pain free. He had the car washed and ready for a test drive when I showed up, and h More

by WakaWaka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Coughlin
Sep 25, 2025 -

Chrysler Dodge Jeep Ram of Utica responded

We appreciate your 5-star review! The car-buying process can be stressful, and we try our best to create an enjoyable experience for every customer. Tyler and our CDJR of Utica team will be grateful to know that you received attentive, thoughtful service from start to finish. Please don't hesitate to reach out if you have any questions, we're always here to help. Congratulations on your new car and safe travels!

June 28, 2025

I had purchased my first car there and had the best experience. Quenten had assisted me every step of the way. He helped me find the perfect car within my price range, and around the year and milage t More

by Elisabeth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quenten Roberts
Jun 30, 2025 -

Chrysler Dodge Jeep Ram of Utica responded

We love helping first-time car buyers at CDJR of Utica! Thank you very much, Elisabeth, for allowing us the opportunity. Knowing the guidance you received earned your commendations and repeat business will mean a lot to Quenten. Our team is here to help with anything else you may need with your new car moving forward, and we wish you many exciting and safe adventures ahead!

June 24, 2025

Friendly staff, very courteous. I was looking for a Jeep wrangler and they understood what I wanted More

by richm6604
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quenten Roberts
Jun 24, 2025 -

Chrysler Dodge Jeep Ram of Utica responded

Thank you very much, Rich, for allowing us to help you find the right fit in your Jeep Wrangler. It was our pleasure to provide you friendly and courteous guidance, and we sincerely appreciate the compliments. We wish you many safe and exciting adventures ahead in your new ride, and our team is here to assist with anything you need along the way!

June 24, 2025

I had a great experience buying my jeep from Utica CDJR. The dealership was clean, and the staff was great. Matt Coppola went out of his way to ensure my jeep had all the features i was hoping for. I will d More

by LaurenC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Coppola, Kurstan Martin
Jun 24, 2025 -

Chrysler Dodge Jeep Ram of Utica responded

Lauren, thank you very much for trusting us to help you find your perfect vehicle match at CDJR of Utica. Matt takes pride in providing our guests everything they need to be confident they made the right vehicle choice, and he'll be thrilled to learn of your praise for his efforts. We look forward to seeing you again down the road, and we wish you many happy and safe adventures ahead in your new Jeep!

June 21, 2025

Great experience at Utica CDJR! The team was friendly and efficient, and Finance Manager Kyle made the process smooth and stress-free. He was clear, professional, and helped me find More

by Biel.erika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Kupiec, Adam Eberley, Kurstan Martin
Jun 23, 2025 -

Chrysler Dodge Jeep Ram of Utica responded

Thank you very much for your business and glowing recommendation, Erika! Friendly, efficient and stress-free guidance is always what we strive to deliver, and your compliments will mean a lot to Kyle and the CDJR of Utica team. Enjoy the road, travel safely, and come back to see us again sometime!

June 20, 2025

Employees are very professional knowledgeable and very easy to work with brings back that good feeling when you are buying a new vehicle More

by cosz28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny , Kyle Kupiec, Adam Eberley, Kurstan Martin
Jun 23, 2025 -

Chrysler Dodge Jeep Ram of Utica responded

Feedback like this sincerely brightens the day for our CDJR of Utica team. Thank you very much for sharing, and for your trust in us with your time and business. We're proud to have provided you professional, knowledgeable and relaxed assistance, and we wish you safe and exciting travels ahead in your new Ram. Be sure to let us know if we can assist with anything needed along the way!

June 20, 2025

Excellent customer service. Friendly knowledgeable staff. Very professional and polite sales manager. Great experience! Would recommend this dealership to anyone. More

by Dawneberley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Wilkinson, Adam Eberley, Jarred Kraszewski, Brian Lucenti
Jun 20, 2025 -

Chrysler Dodge Jeep Ram of Utica responded

It was our true pleasure, Dawn, to provide you an excellent and recommendable vehicle purchasing experience here at CDJR of Utica. Thank you very much for your many commendations and trust in the team with your time and business. Have fun, travel safely, and come back to see us again down the road!

June 20, 2025

I had an amazing experience at this dealership. Adam Eberley was professional, and made the entire process seamless. Thanks Adam. More

by x3casperxx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Eberley
Jun 20, 2025 -

Chrysler Dodge Jeep Ram of Utica responded

We aim to be respectful of our guests' time, and it's always great to hear from CDJR of Utica customers who were provided a seamless vehicle purchasing experience. Thank you for your time, business and thoughtful review. Adam will be proud to know his professionalism helped you to enjoy an amazing experience, and we all wish you several exciting and safe journeys ahead. Be sure to let us know if we can assist with anything else along the way.

June 20, 2025

I was in the market for a new vehicle and Adam Eberley helped me find the best deal on a gently used jeep with low miles! I love it and he’s been great with helping me schedule oil changes and other routi More

by slm166
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Kupiec, Adam Eberley
Jun 20, 2025 -

Chrysler Dodge Jeep Ram of Utica responded

Thank you for sharing your experience! We're delighted to hear that Adam provided excellent service and helped you find the perfect Jeep here at CDJR of Utica. Your recommendation is sincerely appreciated. Enjoy your new ride, and we're here whenever you need assistance with maintenance or anything else moving forward.

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