587 Reviews of Chrysler World - Service Center
Everything went smoothly except for the price we agreed upon was incorrect on the paper work. When I brought it up, it was change immediately, but when I went to sign papers it was not correct on that pape upon was incorrect on the paper work. When I brought it up, it was change immediately, but when I went to sign papers it was not correct on that paper work. So I mentioned it again and it was taken care of More
Warranty was denied after only 18700 miles on a high pressure fuel pump after the recall was completed. Asked for the phone number to ram customer service and was told to look it up online. Was ch pressure fuel pump after the recall was completed. Asked for the phone number to ram customer service and was told to look it up online. Was charged over $200 dollars to be told the same thing I told the service writer when I dropped the truck off. They did not even have it an hour when they called me back. My wife and I were looking at a new Durango but after this will not buy another vehicle from Greg Young and maybe not even another dodge ram product. More
kudos to all involved, on the service of my 2011 ram, especially troy, and then of course Danney couldn't ask for better service. thanks guys. especially troy, and then of course Danney couldn't ask for better service. thanks guys. More
Last year my truck was in for a warranty claim to replace cracked exhaust manifolds. Since that time I've had an exhaust leak a little farther back before the muffler. Since I live 45 minutes away, I didn't cracked exhaust manifolds. Since that time I've had an exhaust leak a little farther back before the muffler. Since I live 45 minutes away, I didn't make a special trip for the repair. When I called for a new recall notice, I asked to have the oil changed, tires rotated and the exhaust leak fixed. I was told that even though they had taken my exhaust apart last year, this was not covered and would cost me an additional $260. I then informed them that they should only do the recall work. When I picked up the truck, I was informed that they did the oil and tires anyhow and I had a bill to pay. It wasn't worth an arguement so I paid it and left without visiting the sales lot which was part of my original plan. More