Ciocca Ford
Quakertown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,559 reviews
Purchased an F150 Truck We were not intending on purchasing a vehicle that evening, however, they gave us a good deal and expedited the process. The employees we dealt with w We were not intending on purchasing a vehicle that evening, however, they gave us a good deal and expedited the process. The employees we dealt with where courteous and efficient. More
Excellant Servocde Tim advised me of costs and what was needed to fix my Ford Focus. Car was ready in a timely manner and my concerns were answered in a concise and unde Tim advised me of costs and what was needed to fix my Ford Focus. Car was ready in a timely manner and my concerns were answered in a concise and understandable way. Thank you Ciocca and tim More
Fast and Excellent Tim Adams is a wonderful person- aimed at dealing with my SUV quickly and efficiety and did a great job!! He ensured that I would receive my SUV when Tim Adams is a wonderful person- aimed at dealing with my SUV quickly and efficiety and did a great job!! He ensured that I would receive my SUV when I needed it. Thank you!! More
Fast and efficient. I needed an oil change and got in that same day. Very pleasant and very efficient. Eager to help!!! I would recommend this service station any day. I needed an oil change and got in that same day. Very pleasant and very efficient. Eager to help!!! I would recommend this service station any day. More
Good quick service at a good price. This visit was very pleasant , The service rep went out of his way to make it so , the prices fir four tires and an oil change were very competitive This visit was very pleasant , The service rep went out of his way to make it so , the prices fir four tires and an oil change were very competitive More
110% mark up on parts not 20 or 30% like other dealers Problem was accessed , was quoted a price for the repair was told the part was 381.69 I said I was shocked at that, said I would get back. Checked el Problem was accessed , was quoted a price for the repair was told the part was 381.69 I said I was shocked at that, said I would get back. Checked else where ,was told Ford suggested retail price was 302.93, Ciocca wanted to charge me over 25% more, their cost was around 180.00 They were marking the part up 110% Not 20 or 30% like other dealers They said they would match the 212.05 cost I had for the part from another dealer I said ok,the part comes in ,then they said it was not the problem but a switch for 30.38 I've been in business for 40 years and know they need to mark up parts to stay in business but 110% over cost ? More
Oil change Great, quick service. Paul Wehner got me checked in and the work was done very quickly. No hassle. Very courteous and professional. An overall good Great, quick service. Paul Wehner got me checked in and the work was done very quickly. No hassle. Very courteous and professional. An overall good experience. More
Oil Change Called somewhat last minute and was able to get my Transit 350 in for the works the next day. All the work was completed on time and the truck was don Called somewhat last minute and was able to get my Transit 350 in for the works the next day. All the work was completed on time and the truck was done early. More
Mike went above and beyond what the dealership needed to do. After calling and giving a negative review to the Ford Hotline about service that had been performed or well not performed. I received a call, After calling and giving a negative review to the Ford Hotline about service that had been performed or well not performed. I received a call, not from the location that did the service. The call came from Quakertown Ciocca ford service department . The gentleman I spoke to was Mike Minitte. Mike apologised for the way the other service department handled the situation and offered to look at my car and to fix what ever was wrong with it. I was given a loaner car, so I would not be inconvenienced by not having a car. Mike met me at the dealership when I arrived and again apologised for someone else's mistakes. The Quakertown Ciocca ford dealership treated me and my wife extremely well, in fact they went out of their way to fix a simple problem .The entire service department are a class act operation. They gave us first rate prompt service and did it in a polite and curtious manner. Thank you Mike Minnitti, Mike Kardane, Paul Wehner and the rest of the service department for your awesome work! More
AWESOME! I've known Zach for years personal and he's a great salesman. He contacted me told me they had a specific car I was interested in. I came down he had I've known Zach for years personal and he's a great salesman. He contacted me told me they had a specific car I was interested in. I came down he had it ready for me by the time I got there. We test drove it. I loved it. We talked numbers and at first it wasn't looking too good. So we waited a few days and he contacted me again and told me he got me approved with a really great rate and I can come pick up the car next day. He filled it up with gas, had the car detailed and prepped for my arrival. Caleb was awesome as well. He explained everything in full detail to me about warranties, payment options, financial options, etc. Highly recommend Ciocca Ford of Quakertown to friends and family. Great place to do business. More



