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Ciocca Ford
Quakertown, PA
1,533 Reviews
Located at 780 S West End Boulevard in Quakertown, PA, we are dedicated to making sure that our customers are satisfied. When you shop with us, you'll have access to a wide selection of new Ford models, as well as an extensive inventory of used cars, trucks, and SUVs. When you combine this shopping experience with our top-notch finance center, experienced service center, and well-stocked parts department, you'll start to understand why we are the choice of so many people for solutions to their automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,533 reviews
October 03, 2025
Always helpful and willing to work with any requests that I have. Steph is one of the best I have. Steph is one of the best More
by M.
Verified Customer
October 02, 2025
The worst service I’ve ever dealt with I will never go back to this dealership again they have my car for almost a month for 10 hours of work overcharged me with a certain price was only supposed to pay $ back to this dealership again they have my car for almost a month for 10 hours of work overcharged me with a certain price was only supposed to pay $100 deductible and I got charged $1600. They couldn’t work with me. They wouldn’t tell me where I had to pay. They couldn’t be a break down the bill. They just said they wanted their money the worst experience of my life never again. More
by kevinvmedina24
October 02, 2025
Deal with this Ford dealership was the worst experience of my life. I’ve never been so upset. They had my car for over three weeks. Only took him two days to fix it then Covid be a price and without author of my life. I’ve never been so upset. They had my car for over three weeks. Only took him two days to fix it then Covid be a price and without authorizing a call from me when they had to fix and overcharged me with all I should’ve had was $100 deductible. I ended up paying $1600 For a car that I shouldn’t have paid about $100 and the guy did not even work with me did not help me the worst experience in my life I will never go back to this dealership. More
by kevinvmedina24
October 01, 2025
One of the best dealerships I’ve dealt with. Always willing to help and explain any questions you may have. Always willing to help and explain any questions you may have. More
by BOHNTRUP
October 01, 2025
Jason Muscarelli was a great salesperson and he listened to what I wanted and he did everything he could to get the vehicle that I wanted and was very greatful for all he did for me. It was the first ti to what I wanted and he did everything he could to get the vehicle that I wanted and was very greatful for all he did for me. It was the first time that I was a customer there and respected me to get what I wanted More
by faust08
Employees Worked With
Other Employees :
jason Muscarelli was an excellent sales person I would give him 5 stars
September 29, 2025
They were professional kind everything went smoothly and communication was great. They even took the time to answer questions for me when I picked it up. communication was great. They even took the time to answer questions for me when I picked it up. More
by CFORRESTER0
Employees Worked With
September 28, 2025
Last year I love taking my vehicle to Ford this year is unbelievably poor service. I used to get text messages and calls for updates this year. I’ve taken the van in three times and all three times nobody unbelievably poor service. I used to get text messages and calls for updates this year. I’ve taken the van in three times and all three times nobody has called to get an update this last trip. I dropped my van off on Wednesday and they didn’t even put it in for service. I came back Monday after our trip and found out that they didn’t even start it. I’m extremely disappointed in the way service is being handled lately here I don’t think I’ll bring my truck back. More
by RICK.KLAUMENZER
Employees Worked With
None of the above people help me
September 26, 2025
Their fair, friendly, and on time and get the job done correctly the first time. correctly the first time. More
by OHARAJOH
Employees Worked With
September 25, 2025
Stephanie Good was very professional and helpful. Service Dept. was good but I was annoyed that they charged me additional for the supplies they used, , cloths,gloves, etc. That cost should have bee Service Dept. was good but I was annoyed that they charged me additional for the supplies they used, , cloths,gloves, etc. That cost should have been included in the oil change and tire rotation fee. More
by MAINECOON56
Employees Worked With
