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Ciocca Ford of Souderton

Souderton, PA

4.7
469 Reviews
Call Dealership (215) 486-2515

3470 Bethlehem Pike

Souderton, PA

18964

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469 Reviews of Ciocca Ford of Souderton

December 02, 2024

Lack of communication. Didn’t own up to their own mistake. Total of 25 days with out my vehicle. Tried to sell me something that wasn’t related to the issue I was having. More

by ERICM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler cancel , JP Stowman
Report | Print
December 01, 2024

Went to look at new trucks over the course of several days found the right truck at the right price. The sales team was very accommodating to what I needed for tow capability. More

by TYoda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Areford-Bliem
Report | Print
Dec 02, 2024 -

Ciocca Ford of Souderton responded

Thank you for your great review! We're thrilled to hear you found the perfect truck at the right price. It's wonderful that our sales team was able to accommodate your needs and help you choose the right vehicle for your towing capabilities. We appreciate your trust in us and look forward to serving you again in the future!

November 30, 2024

Kamila is very nice and makes you feel comfortable I would deal with Kamila again More

by gdiedrich72
Recommend Dealer
Yes
Employees Worked With
Kamila
Report | Print
Dec 02, 2024 -

Ciocca Ford of Souderton responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 28, 2024

State inspection was promptly begun, thoroughly completed, and done before promised. Representative was very courteous and helpful. Very satisfied with this experience. More

by CHARLES.SMAILER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Report | Print
Dec 02, 2024 -

Ciocca Ford of Souderton responded

Thank you for your positive feedback! We're so glad to hear that your state inspection was completed promptly and thoroughly, and ahead of schedule. It's great to know our representative provided courteous and helpful service. We truly appreciate your satisfaction and look forward to serving you again in the future!

November 26, 2024

I got my Explorer inspected and everything went well. it was a good experience like it always is at Ciocca. More

by rwoodyhoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Report | Print
Nov 27, 2024 -

Ciocca Ford of Souderton responded

Thank you for your positive feedback! We're glad to hear that your Explorer inspection went smoothly and that you had a great experience, as always. It's always our goal to provide reliable service, and we're thrilled to have earned your trust. We look forward to continuing to serve you in the future!

November 25, 2024

They were prompt, easy to work with and kept me apprised of timeliness. Very professional. Keith More

by heil1060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
Report | Print
Nov 25, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind words! We're so glad to hear that you had a great experience with our team. We always aim to provide prompt and professional service, and we appreciate you noticing our efforts to keep you informed.

November 25, 2024

Love it so much I prefer to bring my Subaru here for service! They are amazing and so customer-centric. More

by VTAIRA1
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
Report | Print
Nov 25, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for your wonderful review! We're thrilled to hear that you love the service and prefer bringing your Subaru to us. We always strive to provide the best customer experience, and we're so glad it's showing! We look forward to continuing to take great care of your vehicle.

November 25, 2024

I had a Great experience, the people who work there are very friendly and I love my new truck. More

by GTIRJAN04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lawrence, Jeremy Smith, Mike Miller, Mike Bliem, Logan Young, Landon Bachman, Preston Rivera, Jeremy, TJ Stinson, Kamila Zwolinski, JP Stowman, Paul Roderman
Report | Print
Nov 27, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind words! We're so happy to hear that you had a great experience and that you're loving your new truck. Our team strives to create a friendly and welcoming atmosphere, and it’s wonderful to know that it made a positive impression. We hope you enjoy your new vehicle, and we look forward to serving you again in the future!

November 23, 2024

Best ford dealership on the planet ! Outstanding service ! I’ll never go anywhere else - Thank You ! More

by KrisZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stinson, Kamila Zwolinski, JP Stowman, Paul Roderman
Report | Print
Nov 25, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the incredible praise! We’re thrilled to be your go-to Ford dealership and look forward to continuing to provide you with outstanding service!

November 23, 2024

Solid service and professionalism! I was pleasantly surprised how quickly they got me into a new car👍👍 More

by suemartino1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan in Sales & Preston in Finance
Report | Print
Nov 25, 2024 -

Ciocca Ford of Souderton responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

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