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Ciocca Honda

Ciocca Honda

8001 Allentown Blvd
Harrisburg, Pennsylvania 17112


Sales: (717) 901-4700
Service: 18005010928
Parts: 18005010928

Manufacturer: Honda

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  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.7
  • Pricing:

    4.7

24-Month Rating

based on 155 reviews

4.8

4.8 out of 5

180 lifetime reviews

Ciocca Honda

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Certified: Ciocca Honda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Ciocca Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Ciocca Honda

At Ciocca Honda, we've built our reputation on achieving 100% customer satisfaction, every time. It's why our customers have placed their trust in us for over 76 years. They know that whether they are in the market to purchase a new or pre-owned vehicle, need an oil change or just want some friendly advice, we are committed to meeting and exceeding their expectations before, during and after the sale. It is this commitment to excellence that has made Ciocca Honda the fastest growing Honda dealership in Central Pennsylvania. We invite you to stop in and see why.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 5:00 AM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:30 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:30 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Cable TV Parts Store
Free Drinks Pet Friendly
Children's Play Room Shuttle Service
Customer Lounge Area Television
Free Coffee Vending Machines

JORJAH217
5/14/2013 5:16:38 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony KertulisTony Kertulis
Morgan ReynoldsMorgan Reynolds
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ciocca Honda:

This was the BEST car buying experience I have EVER had! I have reffered this dealership to family and friends! We will be back for our future car purchases without question!! Words truely cannot express the experience!

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lisarhone3331
5/11/2013 3:13:57 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe BaroneJoe Barone
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ciocca Honda:

Our experience was so awesome. Joe worked hard to explain all the details and ins and outs of our car. We love driving the new honda civic.
Our rating consists of high scores because we could not have found better customer experience anywhere else. The other dealership we went to could not accomodate us as well as Ciocca honda. We will definately be recommending you to all we know.

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Response From: Ciocca Honda
Added: 5/13/2013 9:19:55 PM

Thank you so much for the review! The greatest compliment we can receive is you recommending us to your friends. If you need anything, big or small, please let us know!

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JKiner
5/8/2013 8:46:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Aaron BarnettAaron Barnett
Joe BaroneJoe Barone
Jude MaydwellJude Maydwell
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ciocca Honda:

My name is Jennifer and I recently purchased a new vehicle. I have given Ciocca Honda all 5's because they are OUTSTANDING!! Every time I visit, it feels like I am with family. Joe Barone is nothing short of a living legend!! He is truly a remarkable man!! My only regret is not knowing him sooner. Joe has taken very good care of my mother as well. She also purchased a new vehicle from Ciocca. Hands down we LOVE Ciocca Honda!! If it wasn't for Joe Barone, Jude Maydwell, Aaron Barnett and all the other friendly people there, we wouldn't have the piece of mind we have right now! We love our Honda's from the best dealership, Ciocca Honda!

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Response From: Ciocca Honda
Added: 5/13/2013 5:09:08 PM

Thank you for the kind words! We're ecstatic you're happy with your experience. If you need anything - big or small, please us know!

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mimififi21
5/8/2013 7:12:17 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe BaroneJoe Barone
Matt ColeMatt Cole
Jude MaydwellJude Maydwell
Stephanie YamasakiStephanie Yamasaki
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ciocca Honda:

This is the third time working with the folks at Ciocca to lease vehicles, and my second time working with Joe Barone. The customer service here is outstanding. I feel valued, never pressured, and I know that they do a good job getting me a fair price. The last two times I have leased two vehicles at once - an Accord and a Civic, and It was amazing to me how Joe could sense what type of car I would like best, and then come up with a way to work it into the budget I had set for myself. The service department is just as helpful, and I really do feel like a VIP any time I walk through their doors. I highly recommend Ciocca to anyone considering a Honda, and especially Joe Barone!

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Response From: Ciocca Honda
Added: 5/8/2013 1:11:28 PM

Thank you so much for the review! It's our goal to treat all our customers as VIP's! I'm glad we succeeded! If you need anything, big or small, please let us know!

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HTKULP
5/6/2013 10:31:07 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Phil YoungPhil Young
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ciocca Honda:

Really enjoyed working with Phil Young. He was very professional and explained all the features of the CRV EX to my satisfaction. I also appreciated his no pressure approach to selling cars. The test drive was long enough to get a good feel for the car as to how it handled on different road surfaces.

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Response From: Ciocca Honda
Added: 5/8/2013 1:01:41 PM

We have extended test-drives just for that reason! So our customers can get a true feel for the car. We're delighted you're happy & thank you for the review!

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irishhuggy
5/6/2013 7:53:17 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Aaron BarnettAaron Barnett
Morgan ReynoldsMorgan Reynolds
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ciocca Honda:

Morgan was exceptional on how he got me into new Honda especially since my goal was a used CR-V. He treated me extremely well and was not pushy and for that alone I would come back to Ciocca as well as send others his way!

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Response From: Ciocca Honda
Added: 5/8/2013 1:01:01 PM

Thank you for the review! When you do send others our way, make sure they tell us *you* sent them! :-)

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Mgkapil
5/4/2013 10:28:02 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Megan BartoMegan Barto
Chad RexChad Rex
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ciocca Honda:

Your friendly and very accomodating service brought us back to you.
You keep that up and you will see that you will continue to have many repeat customers!
Meena & Michael of Harrisburg, PA

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Response From: Ciocca Honda
Added: 5/4/2013 10:38:20 AM

So happy you came back! Make sure you call us next year for auto show tickets! :-) Thank you for the review!

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jennifrdelsol
5/2/2013 11:52:23 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lindsay CaleLindsay Cale
Tony KertulisTony Kertulis
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Ciocca Honda:

Best experience I've ever had in buying a car!!! Start to finish was superb!!!!
Clean attractive sales area...
Knowable and super friendly sales staff!

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Response From: Ciocca Honda
Added: 5/4/2013 10:35:25 AM

Yay!! So happy *you're* happy! Thank you for the review! :-)

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Kbevan
4/30/2013 7:01:57 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Andrew BirdAndrew Bird
Jude MaydwellJude Maydwell
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ciocca Honda:

Andrew Bird was very friendly, not pushy and very knowledgeable. The entire experience was smooth and enjoyable. He spent a lot of time with me explaining the car as well as the price and just worked with me.

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Response From: Ciocca Honda
Added: 5/1/2013 5:14:31 PM

We're happy you had a great experience! Thank you for the review!

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sklos
4/27/2013 10:13:07 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe BaroneJoe Barone
Gregory BirgeGregory Birge
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ciocca Honda:

After feeling highly discouraged after coming from a competing Honda dealership, I walked into Ciocca Honda and immediately felt a good feeling. When I entered the dealership, I felt I had walked onto a different planet! Everyone working there greeted you with a warm smile and introduced themselves, even if they weren't involved in selling cars. My father stated, "Sweety, I think you're leaving here with a car today..." and after dealing with the very friendly and humorous Greg Birge, my dad was right. We got the numbers we wanted and the car we wanted, no pressure involved. I felt like Joe Barone and Greg were family members, making sure I was comfortable and happy! I would totally recommend Ciocca Honda, and these two awesome guys, to anyone looking to buy a car! If only this survey had a possible score of 10, with the category of 'Amazing!'!

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Response From: Ciocca Honda
Added: 5/1/2013 5:14:00 PM

We love giving customers that "good feeling!" That's fantastic your dad could tell you were going to buy a car & it means a lot to us! Thank you for the review & if you ever need anything else, please let us know!

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