Ciocca Subaru of York

Promised in day, it took weeks to fix a lift gate on my 21 Subaru Touring XLT. No communication. Finally to a wrong phone number after correcting it twice, I got notice the motor was in. Then after driv 21 Subaru Touring XLT. No communication. Finally to a wrong phone number after correcting it twice, I got notice the motor was in. Then after driving and dropping the car, we find it needs a 2nd motor, waiting another 48 hours. We take the car home and the close button goes into the frame, improperly installed. I fixed it myself. Folks at York say, “no compensation for warranty work, why should we give a xxxx.” We are switching dealerships. Love the car, HATE the service department at Ciacoca. Even worse, sales folks said loner for life. New ownership won’t honor contract. Service says NO LOANER. EVER. Driving to and from the dealership is just salt in the wound. Go to Lancaster. Their folks care and serve customers. More

Great vehicles to choose from and great sales people. Very accommodating. Thank you.very friendly Very accommodating. Thank you.very friendly More

Everyone was very helpful and I enjoyed working with them. I am very happy with my choice. them. I am very happy with my choice. More

The employees of this Ciocca Subaru dealership are exceptional- friendly, personable, knowledgeable, and always willing to assist and/or answer questions. exceptional- friendly, personable, knowledgeable, and always willing to assist and/or answer questions. More

Our car was in for a warranty repair today. Initially, the appointment was moved from one evening to the next day, requiring me to take a day off work. I got a call partway through the day sayi Initially, the appointment was moved from one evening to the next day, requiring me to take a day off work. I got a call partway through the day saying they did not actually have the part for the warranty repair and to bring it in next week. Today, the repair was completed but they did unauthorized work on my vehicle and would not return my keys without payment. Absolute scam artists. Would never return. Will be driving to Harrisburg to car shop for my wife and daughter. More

Justin was amazing! He kept me informed and provided exceptional customer service. My car and I will be back! He kept me informed and provided exceptional customer service. My car and I will be back! More

Went to Ciocca Subaru York with no intention of purchasing. No pressure, after a test drive we realized it was the right car at the right time. Love my CrossFit! Handles beautifully, plenty of rom. purchasing. No pressure, after a test drive we realized it was the right car at the right time. Love my CrossFit! Handles beautifully, plenty of rom. A pleasure to drive. Tom Kerns in York was great. No pressure, just facts. I’d highly recommended him. More

Went out of their way to provide my request . Treated great by all the staff. Treated great by all the staff. More

Exceptional experience, my best car shopping ever. All staff were friendly and respectful. Salesperson Nate was great to deal with. All staff were friendly and respectful. Salesperson Nate was great to deal with. More

Very personable, knowledgeable , and polite staff Who took my car serviced it and gave it back to me with a full report on it. took my car serviced it and gave it back to me with a full report on it. More