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Ciocca Toyota of Williamsport

Muncy, PA

4.7
835 Reviews

203 Lycoming Mall Dr

Muncy, PA

17756

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835 Reviews of Ciocca Toyota of Williamsport

February 25, 2024

Good Service friendly staff Mr Strange goes above normal service advisor. The dealership calls and reminds me it's time for service and makes appt. They send txt then day before to remind again. Bought the More

by jkashl
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Feb 26, 2024 -

Ciocca Toyota of Williamsport responded

Thanks jkashl, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

February 25, 2024

The work was great but felt an hour and a half was too long for an oil change More

by P_SNYDER60
Recommend Dealer
Yes
Feb 26, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the review of our service department. We apologize if you feel our service took too long.

February 22, 2024

Clayton was very nice and professional The prices seemed hi for me I will be going else where for routine maintenance. I mean $90 for an oil change and $50 for greasing 6 fittings is crazy! More

by TJVENTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton, Ralphina Moccia
Feb 23, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the review, TJ. We apologize if you feel our pricing is too high. We will review your comments with our team to ensure our pricing is as competitive as possible.

February 22, 2024

The Ciocca team is always professional, knowledgeable and helpful. The building is clean and neat also! More

by cgreeneyedsusan
Recommend Dealer
Yes
Employees Worked With
Travis
Feb 22, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad to hear this, susan! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

February 21, 2024

First of all, Ciocca scheduled my appointment quickly and worked within my limited schedule. Andrew was courteous, and patiently explained the problem with my hitch (which I mistakenly thought was the car's More

by Ellen
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Feb 22, 2024 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, Ellen! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

February 20, 2024

Really enjoy working with Andrew Strange. Very personable and honest. Pleased with our service at Ciocca. More

by esandpiper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Feb 21, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

February 20, 2024

Greeted warmly, explained what they were going to do, didn't take to long Good job More

by PRCOOP
Recommend Dealer
Yes
Feb 21, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the great review, PRCOOP! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

February 14, 2024

Friendly and timely My experience at the dealership was very friendly and conscientious of my time More

by RMoccia
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
February 14, 2024

Very cooperative and courteous. Wanted to make sure our needs were met. Made the process very easy and simple. More

by BUSTER327
Recommend Dealer
Yes
Employees Worked With
Brent Engleman, Brent Engleman
Feb 16, 2024 -

Ciocca Toyota of Williamsport responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

February 12, 2024

It was a great experience Very fast and easy and very informative about my vehicle More

by Ivette_torres
Recommend Dealer
Yes
Employees Worked With
Clayton Amey
Feb 13, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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