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Ciocca Toyota of Williamsport

Muncy, PA

4.6
835 Reviews
Call Dealership (570) 323-4683
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203 Lycoming Mall Dr

Muncy, PA

17756

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835 Reviews of Ciocca Toyota of Williamsport

February 06, 2024

Nice atmosphere refreshment only complaint is I did have a apportionment and I was there 2 hours to wait More

by tayrton74
Recommend Dealer
Yes
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Feb 12, 2024 -

Ciocca Toyota of Williamsport responded

Hi tayrton, thank you for the review of our service department. We apologize for the wait even though you had an appointment. If you would like to discuss anything more, please reach out to a manager at (570) 323-4683.

February 06, 2024

Love it. The staff is so helpful and friendly. Answered all our questions. Great care. More

by RUSTYNTAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Holter, Brent Engleman, Harold Stone, Nathan Follmer
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Feb 12, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

February 06, 2024

Great service. Great service, was informed about problems that need addressing Will go back when battery recall comes out More

by MV456
Recommend Dealer
Yes
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Feb 12, 2024 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, MV! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

February 04, 2024

Excellent, clean waiting area. Nice lounge, friendly workers Quick easy drop. Easy check out process More

by RGDEETER
Recommend Dealer
Yes
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Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, RGDEETER! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

February 04, 2024

Quick service, pleasant service advisor, all work was performed as expected. Would recommend this service department. More

by Breteisenhower69
Recommend Dealer
Yes
Employees Worked With
Clayton Amey
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Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

February 03, 2024

The techs are thorough and never had a negative experience. Great staff at CIOCCA TOYOTA. More

by PHILLIPSJENNIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
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Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, Jennifer! We're always here to help if anything else comes up!

February 03, 2024

I asked that a second tech check lug nuts and to check the air in the spare tire. I assume they did it but nothing noted on the paperwork. More

by Bonnie4453
Recommend Dealer
Yes
Employees Worked With
I do not know because my husband's took it in.
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Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the great review, Bonnie. We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

February 03, 2024

Very pleased with my service experience. The mechanic did a great job, communicated well, provided me a video summary, and sent me text messages along the way. Very happy. More

by ANDYEGWEALTH
Recommend Dealer
Yes
Employees Worked With
Andrew
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Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

February 03, 2024

Friendly, on time, clean waiting room and courteous staff Had a great overall first experience using the service department. More

by Michelle Hepburn
Recommend Dealer
Yes
Employees Worked With
Harold Stone, Harold Stone
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Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

February 03, 2024

Quick and easy as always. Service was quicker than I expected and the loaner car was clean. More

by Weefroggy
Recommend Dealer
Yes
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Feb 05, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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