Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ciocca Toyota of Williamsport

Muncy, PA

4.6
835 Reviews
Call Dealership (570) 323-4683
View Awards

203 Lycoming Mall Dr

Muncy, PA

17756

Directions

By Type

835 Reviews of Ciocca Toyota of Williamsport

January 17, 2024

Service is excellent: professional, polite, personal. Customer waiting area is lousy; bring your own book, or leave vehicle and request a call when ready. (If you live at a distance, don't rely on vehic More

by ablesquire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phone reception needs improvement, Harold Stone
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the kind review of our service department. We apologize if you feel our waiting area, as well as our vehicle pickup services are not up to par. We will review your comments with our team to provide a better experience for our customers. We appreciate your feedback.

January 17, 2024

My sales representative was very nice, well versed and knowledgeable. He understood my frustration in the long wait for obtaining the car I wanted. I will recommend Ciocca to my friends. More

by DMPAGE1209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Heidenthal, Nathan Follmer
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

January 17, 2024

They work with your schedule when making the appointment. During the service they keep you aware of any findings and what is needed. More

by KEITHMARTIN159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Keith, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

January 17, 2024

Service department is phenomenal however as a result of the screwing I got when I purchased a car I am done with ciocca Toyota!!! More

by PHILSIPERKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (570) 323-4683 so we can learn more and work to make this right!

January 17, 2024

Never have an issue with the service I get when I bring my Jeep in. Always pleasant to deal with and explain everything that needs done thoroughly More

by KLOBE0489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

January 17, 2024

Had great experience, attentive staff, service provided in a timely manner, will be going again! More

by thess344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

January 17, 2024

Staff is always so pleasant and is very thorough with explanations of service and any issues. More

by brendashaffer1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, Brenda! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

January 17, 2024

Very professional courtious and informed. Nice atmosphere and up to date facility. Easy to deal with. More

by BRTTBVR
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Follmer, Justyn Hendricks
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

January 17, 2024

This dealership does a great job. They get you in as quickly as they can. I would refer them to a friend. More

by JMMSRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, JMMSRM! We're always here to help if anything else comes up!

January 17, 2024

The service department is very polite, appointments were easy to schedule, and the waiting area was pleasant. More

by FAYEMH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jan 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the great review, Fayemh! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

1
...
52
53
54
...
84