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Ciocca Toyota of Williamsport

Muncy, PA

4.7
862 Reviews
Call Dealership (570) 323-4683
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203 Lycoming Mall Dr

Muncy, PA

17756

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862 Reviews of Ciocca Toyota of Williamsport

July 15, 2023

Above and beyond service and sales departments! Great personnel to work with. Really impressive! Ralphina Mocca in Sales, and Andrew Strange in Service! More

by JEFFS99ACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Holter, Tom Stacey, Ralphina Moccia, Brent Engleman, Braydon Cross, Harold Stone
Report | Print
Jul 17, 2023 -

Ciocca Toyota of Williamsport responded

We are so glad to hear this, JEFFS99ACE! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

July 14, 2023

They are always pleasant and accommodating. Ther is usually a wait to check in and check out. More

by PVALENTI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jul 17, 2023 -

Ciocca Toyota of Williamsport responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

July 14, 2023

Check in was easy and everyone on staff was friendly. Gave me a list of all of my manufacturers recommended fluid flush for my vehicle More

by beamerkiess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jul 17, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for your positive review of our service at Ciocca Toyota of Williamsport! We are glad to hear that you had an awesome experience with us, and we appreciate your kind words.

July 14, 2023

Very friendly and courteous and quick service. The waiting room is very comfortable. Thank-you More

by NAFISCHER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jul 17, 2023 -

Ciocca Toyota of Williamsport responded

Hi NAFISCHER1, thanks for the recommendation. Our team at Ciocca Toyota of Williamsport values your feedback and looks forward to seeing you again soon.

July 14, 2023

Quick, responsive and worked with me to make a deal that I felt comfortable with. The buying experience was one of the best I've had. They even accommodated the fact that I drove from over 3hrs away and sta More

by Jb18363
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Tomasella
Report | Print
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

July 13, 2023

I have used this dealership for years with no issues. Had good service every time. More

by pickettsm01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave us a review. We're glad to hear that we are your stop for your vehicles service. We appreciate your kind words and your business!

July 13, 2023

The sales representative was very helpful. They responded to all the request I had. Would shop there again More

by BRU5
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ralphina Moccia
Report | Print
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

July 13, 2023

Dealership is very busy and probably understaffed. The staff was very nice and was able to walk us through a problem we had after we returned home. More

by CIAS0
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

CIAS0, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 12, 2023

Easy to get an appointment and so far they have done great work. I neede another appointment today and a tow job. The tow is tomorrow and the appointment is also tomorrow More

by BBARNES10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

BBARNES10, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 12, 2023

Always excellent customer service and the quality of the work has always been excellent. I trust this team. More

by DJANN501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange , Harold Stone
Report | Print
Jul 14, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to leave a review and for acknowledging our efficient and trustworthy service. We appreciate your feedback and hope to see you again soon!

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