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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.5
587 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 587 reviews

May 10, 2025

Dealership and facility is good but the service quality is sub par. They don’t even do a car wash or clean up post working. More

by selva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

City Limits Nissan responded

We are disappointed to hear your visit with us fell short of the standards we set for ourselves, and we would like to know more about your experience. If you don't mind reaching out to us at your convenience, please call us at 512-444-1400 so that we can work towards turning your experience around. Thank you, and we hope to hear from you soon! Jason Laguna General Manager

May 10, 2025

Jay Carlos was great to work with. Definitely worth the wait to have a dependable running vehicle. I love my Maxima. It’s been a reliable vehicle since I purchased it new. City Limits More

by Pmh1099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

City Limits Nissan responded

Thank you so much for your review, we appreciate you and I'll be sure to pass your comments along to the team! If you need anything at all, please don't hesitate to contact us. Thanks again and have a great weekend! Thank you, Jason Laguna General Manager

May 10, 2025

Excellent service, attention and communication. Kendra was particularly quick on find a spot in the schedule and providing transportation to the place I had to go. More

by calo740622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025 -

City Limits Nissan responded

We are happy to hear you found the team to be supportive, our goal is to provide top notch service to every guest and we appreciate you taking the time to leave us your feedback! If you have any additional questions or concerns please don't hesitate to contact us. Thank you, and have a great weekend! Jason Laguna General Manager

May 07, 2025

Jay 'Joseph' Carlos and his team were very friendly, communicative through the whole service process, and thorough. They made sure I got my Frontier back before EOD, and I left feeling confident I'd be More

by underwoodheath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2025 -

City Limits Nissan responded

Thank you for taking the time out of your day to leave us a review, we appreciate you and hope to see you again soon! If you need anything at all, please don't hesitate to reach out. Thank you, Jason Laguna General Manager

May 05, 2025

Great service from Kendra and Madison! Thank you to them both for all the help. More

by samochoa1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

City Limits Nissan responded

We appreciate your review and the opportunity to earn your business, thank you for your kind words and we hope to be of service to you again soon! Thank you, Jason Laguna General Manager

May 02, 2025

Daniel Sanchez always does a great job taking cares of my needs regarding my vehicle, I have been a Nissan Customer for over 25 years and Daniel is a great service consultant and stray forward with me and my More

by agostokiwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

City Limits Nissan responded

Thank you for your kind words and for the opportunity to earn your business, we will be sure to pass these comments along and we hope to provide you with many more happy miles! Thank you, Jason Laguna General Manager

May 02, 2025 -

agostokiwi responded

Thanks for the service and. costumer care

May 01, 2025

Had my car serviced and I was sent a report that everything was good and it wasn’t so it makes wonder if they really change my oil and rotated and balanced my tires I end up having to take it back b More

by pjmacias72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Downey
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

City Limits Nissan responded

I am sorry to hear you had to make two visits to our service department, we do a thorough vehicle inspection on video for you and send recommendations based on our findings. We want you to have peace of mind and trust in our service department, so if you did not receive that video I would be happy to get with the service team to send it over to you now. When your battery was tested during the inspection, it did not show as needing to be replaced or we would have recommended that service to you. However, as the temperature and weather fluctuates that can change rather quickly. Please reach out to us at 512-444-1400 at your convenience if you'd like additional information or to have us send you the inspection video, we would love the opportunity to reestablish your faith in our team! Thank you, Jason Laguna General Manager

May 01, 2025

Everyone was really helpful. They made purchasing a new wonderful and exciting thanks to all the staff More

by tjr796
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

City Limits Nissan responded

We are so happy to be able to welcome you to the City Limits Nissan family, and appreciate that you took the time out of your day to tell us about your visit! If you need anything at all, please don't hesitate to contact us. Thank you and have a great weekend! Jason Laguna General Manager

April 29, 2025

They worked with me to purchase 2025 Kick also I felt like I received a good deal. FeFe was excellent sales person. More

by crosslen45
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afnan Jamhour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oswaldo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

City Limits Nissan responded

Thank you so much for taking the time to provide us with a review, we appreciate you and are excited to welcome you to the City Limits Nissan family! Congratulations and have a great day! Thank you, Jason Laguna General Manager

April 29, 2025

Had a great experience at City Limits Nissan! !! Alexvid did a great job of explaining all the features and I was able to get exactly what I wanted at a great price!!! More

by paris2519
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Laguna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oswaldo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexvid Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

City Limits Nissan responded

Thank you for taking the time out of your day to tell us about your visit, I am happy to hear the team took good care of you and you were able to get exactly what you wanted! Welcome to the City Limits Nissan family, congratulations on your new car and we hope to see you again soon! Thank you, Jason Laguna General Manager

Apr 30, 2025 -

City Limits Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

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