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City Limits Nissan

Austin, TX

4.5
642 Reviews
We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. We want you to feel our passion to serve our customers with the greatest of care, our passion for community involvement, and our passion for supporting & mentoring the next generation. Our friendly team has great character, our processes are efficient, our service department is spotless, and our building is amazing! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way you want to be treated. We want to serve you and your family... for life!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 642 reviews

September 10, 2024

The customer service I received from Saul was amazing called by my name when I returned for my car explained everything I needed to know very happy with the service I received More

by tORRIEANN527929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Sep 12, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a review, I'll be sure to pass your comments along to the Service team and we look forward to your next visit! Thank you, Luis Acosta General Manager

September 09, 2024

Maynor as well as the guys in the service dept (Saul, Tyler, Daniel) are always a pleasure to work with and are very knowledgeable. More

by Arielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maynor Barrientos, Tyler Erwin, Saul Vela, Andrew "Buzz" Buzzerd
Sep 09, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us your feedback, I will be sure to pass your comments along to the Service team and we look forward to working with you again soon! Thank you, Luis Acosta General Manager

September 09, 2024

Daniel was kind, pleasant and forthcoming regarding my vehicle's needs. The building was clean and comfortable. More

by MMELENDEZ1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

City Limits Nissan responded

I am so glad to hear you had a great Service visit with us, and look forward to providing you with many more! I'll be sure to pass your comments along, and hope you have a fantastic week. Thank you, Luis Acosta General Manager

September 08, 2024

My check out process was very slow and inefficient. The work on my car was completed, I had paid my bill and was in the waiting area waiting to be told my car had been brought to the front. i finally More

by CHOMSHER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
Sep 09, 2024 -

City Limits Nissan responded

I genuinely appreciate you taking the time to leave feedback about your recent Service visit. I will be sure to use your comments to refine our processes and ensure a smoother transaction going forward. Have a fantastic week, and we hope to see you again soon! Thank you, Luis Acosta General Manager

September 08, 2024

City Limits Nissan is the best in customer service! The staff are knowledgeable,friendly,transparent concerning your cars maintenance status. I received a warm/respectful greeting from Jay Carlos. He More

by needatx23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Jay
Sep 09, 2024 -

City Limits Nissan responded

I'm so glad to hear that our Service team took great care of you during your recent visit, and appreciate you taking the time to tell us about it! We hope to be able to provide you with many more years of excellent service! Thank you, Luis Acosta General Manager

September 08, 2024

The Service Rep Saul was great. Very professional and made the entire experience pleasant. He helped me both times in the same week and he was consistent with his service. More

by iagostini1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Sep 09, 2024 -

City Limits Nissan responded

Thank you for leaving us a review, I will be sure to pass your comments along to the team and we hope to see you again soon! Have a great week! Thank you, Luis Acosta General Manager

September 08, 2024

Everything went just fine. Quick service and it was pleasant to stay there with a free coffee and get some work done. More

by DANO256
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Sep 09, 2024 -

City Limits Nissan responded

Thank you for your review, we look forward to providing excellent service to every guest every time and I'm happy to hear that was the case for your recent Service visit. Please reach out if you need anything at all, we are always happy to help! Thank you, Luis Acosta General Manager

September 07, 2024

Good service, kind staff and nice waiting room. Prices are a bit expensive. I would bring my car more often if the prices were cheaper. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
Sep 09, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us your feedback. I will be sure to pass your comments along, and we hope to be able to serve you again soon! Thank you, Luis Acosta General Manager

September 07, 2024

The best! Tyler and Buzz are the unsung heroes of City Limit Nissan! The whole service department five stars! More

by SCRUZ80642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Erwin, Saul Vela, Andrew "Buzz" Buzzerd, Diamond Carson, Jayden Scott
Sep 09, 2024 -

City Limits Nissan responded

Thank you so much for your kind words, this will certainly bring a smile to the team's faces when I pass your comments along! We hope to be able to provide you with many more years of exceptional service! Thank you, Luis Acosta General Manager

September 06, 2024

Best service ever. I needed a battery replacement and Saul Vella helped me get off to a good start. He followed up every time there was a new development with a phone More

by BVKENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim with a last name I couldn't pronounce or spell, Luis Acosta, Saul Vela
Sep 09, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us such a detailed review, your kind words will certainly be passed along to the Service team! We hope to be able to provide you with many more years of excellent service! Thank you, Luis Acosta General Manager

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