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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.5
642 Reviews
We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. We want you to feel our passion to serve our customers with the greatest of care, our passion for community involvement, and our passion for supporting & mentoring the next generation. Our friendly team has great character, our processes are efficient, our service department is spotless, and our building is amazing! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way you want to be treated. We want to serve you and your family... for life!
Contact Dealership

4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 642 reviews

September 06, 2024

More professional than any other dealership that I visited. Robert was great to work with. More

by Kathy
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

City Limits Nissan responded

I appreciate your review, and am so glad to hear that the team took great care of you. Welcome to the City Limits Nissan family, we hope to see you again soon! Thank you, Luis Acosta General Manager

September 06, 2024

It’s always a pleasure dealing with the staff at City Limits Nissan. They make you feel like a priority every visit regardless of service being requested. More

by theellingtons13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

City Limits Nissan responded

Thank you for your review, this means a lot to us as a team and we look forward to working with you again soon! Thank you, Luis Acosta General Manager

September 06, 2024

Great Service! Got the problem fixed and communicated well. Friendly and helpful and helped me find an available coupon to help with the cost. More

by PATBRANDENBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Erwin, Saul Vela, Andrew "Buzz" Buzzerd, Diamond Carson, Jayden Scott
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Sep 09, 2024 -

City Limits Nissan responded

I'm glad to hear the Service team took good care of you, and appreciate that you took the time to let us know about it! If you need anything at all, please don't hesitate to contact us. Have a great week! Thank you, Luis Acosta General Manager

September 05, 2024

The experience was professional with great customer services. The waiting area was very clean/comfortable. More

by JENNB67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

City Limits Nissan responded

Thank you very much for taking the time to leave us a review! I am glad to hear the team took great care of you, we look forward to providing you with many more years of excellent service! Thank you, Luis Acosta General Manager

September 05, 2024

Didn’t get the issue fixed they said they would get back with me nothing yet More

by ISIDROMART68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Report | Print
Sep 06, 2024 -

City Limits Nissan responded

Thank you for your feedback, we would like to resolve this for you in a timely manner and appreciate your patience. I will speak with the Service team and reach out with a solution as soon as possible. Thank you, Luis Acosta General Manager

September 04, 2024

Lacking attention to detail. Initial problem not solved. . Lots of upsale on service not necessary More

by RNGSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Saul Vela
Report | Print
Sep 06, 2024 -

City Limits Nissan responded

I genuinely appreciate the time you took out of your day to provide us with feedback regarding your recent Service visit. We try to provide a top notch experience for each guest, every time. If you would like to provide more information about your experience, please reach out at 512-444-1400 at your convenience. We look forward to resolving this with you, and have a great weekend. Thank you, Luis Acosta General Manager

September 04, 2024

Was very pleased with the service of the dealership looking forward to working with them in the future. More

by dmm1780
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Acosta, Collin Maleski, Oswaldo Ramirez, Emmanuel Melendez
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Sep 06, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a review, we are glad to welcome you to the City Limits Nissan family and look forward to seeing you again soon! Please reach out if you need anything at all, and have a great weekend! Thank you, Luis Acosta General Manager

September 03, 2024

Not impressed with the work from the maintenance technician servicing my vehicle. I brought my Nissan Frontier in to have an oil change and tire rotation with the multipoint inspection. After m More

by IKSPITZENBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us a review, and for providing such detailed information about your Service experience. We take issues like this very seriously, and your feedback will enable me to follow up with the team to refine our process and ensure this does not happen again. If you would like to provide more information, please reach out to us at 512-444-1400 at your convenience. Thank you, Luis Acosta General Manager

September 02, 2024

Everyone is kind there, I felt so good with the attitude of service people, thanks More

by axodl14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
Report | Print
Sep 03, 2024 -

City Limits Nissan responded

Our goal is to provide truly exceptional service to every guest, every time! I am glad to hear the Service team took good care of you, we look forward to many more visits and are always here if you need help. Thank you, Luis Acosta General Manager

September 01, 2024

I had been looking for an Altima for a while. They had just what I was looking for at a price I was comfortable with. More

by CSCHAEPER
Recommend Dealer
Yes
Employees Worked With
Collin Maleski, Oswaldo Ramirez
Report | Print
Sep 03, 2024 -

City Limits Nissan responded

I am glad to hear the team took good care of you and got you into a vehicle you love at a price that was right for you! We look forward to providing you with many more years of exceptional service, and want to welcome you to the City Limits Nissan family! Thank you, Luis Acosta General Manager

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