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City Limits Nissan

Austin, TX

4.5
642 Reviews
We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. We want you to feel our passion to serve our customers with the greatest of care, our passion for community involvement, and our passion for supporting & mentoring the next generation. Our friendly team has great character, our processes are efficient, our service department is spotless, and our building is amazing! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way you want to be treated. We want to serve you and your family... for life!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 642 reviews

August 16, 2024

Great Service at City Limits Nissan! Friendly staff, knowledgeable sales team, and a smooth buying process. Highly recommend! More

by MARCOS.HDEZALVARADO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus , Christopher Cayatano
Aug 19, 2024 -

City Limits Nissan responded

I'm so glad to hear you had a great visit with us. We strive to provide a truly exceptional experience for every guest, and we're excited to have you as a part of the City Limits Nissan family! Thank you, Luis Acosta General Manager

August 16, 2024

Fast service, Great customer service! ! Was able to do a recall on my car without even having to ask. They def take care of their customers. More

by melly_welly07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 19, 2024 -

City Limits Nissan responded

Thank you for your kind words, I'll be sure to pass them along to the team! Have a great week, and please reach out if you need anything at all! Thank you, Luis Acosta General Manager

August 15, 2024

First time at dealership since recent name change. Have been doing business at this Nissan location since purchase of 2013 Sentra and receive excellent service. More

by lujanj518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez services advisor
Aug 19, 2024 -

City Limits Nissan responded

We're so glad to have earned your business with us and look forward to providing you many more years of excellent service! Thank you for taking the time to leave a review, have a fantastic week! Luis Acosta General Manager

August 15, 2024

Everyone here is super welcoming thank you so much for Fefe who helped me with my purchase on a vehicle shes great at what she does indeed is super sweet;also for Taylor and Jayden for helping me on short More

by Edith.rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fefe,Taylor,Jayden
Aug 19, 2024 -

City Limits Nissan responded

Thank you for taking the time to let us know about your recent visit. I am so happy to hear that the team took great care of you. Welcome to the City Limits Nissan family, we can't wait to see you again! Thank you, Luis Acosta General Manager

August 14, 2024

Less than a month after purchase, the check engine light is turned on. Very disappointed. More

by beapyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Abraham Castillo
Aug 15, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a review. I'm so sorry to hear you had a less than positive experience with us. If you are willing to provide additional information, we'd love to work towards a resolution with you on this matter. Please reach out at 512-444-1400 at your convenience and we'd be glad to assist! Thank you, Luis Acosta General Manager

August 13, 2024

They provided the service for oil change and a tire rotation, but didn't follow through on the shuttle service pick up as promised. I even specifically booked an earlier slot so that I could accommodat More

by shreyashenoy17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Buzzard
Aug 15, 2024 -

City Limits Nissan responded

Thank you for leaving us an honest review of your recent Service visit. I am sorry to hear you had a less than satisfactory experience, if you are willing to provide additional information please reach out to us at 512-444-1400 so that we can work towards a resolution on this. Thanks again and have a great weekend. Luis Acosta General Manager

August 13, 2024

The used car salesman, Chuy, was delightful. The used car sales manager, Sergio, was very helpful. He quickly understood what he could do to make the buying experience better and get us on the r More

by ALEXA.MALISH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus (Chuy) , Sergio Dehoyos, Caden McLelland
Aug 15, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us this review and for providing detailed information regarding your experience. We will meet with the team to revise our efforts and ensure it does not happen again. Thanks again, and have a great weekend! Luis Acosta General Manager

August 12, 2024

Everyone was helpful and I left the dealership very happy driving my new car. Thank you! More

by serem.ozek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance Manager , Caden McLelland, Abraham Castillo
Aug 15, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us a review, and for your kind words! I'll be sure to pass them along to the team. Welcome to the City Limits Nissan family, and have a great weekend! Thank you, Luis Acosta General Manager

August 12, 2024

they took almost 2 hours for an oil change and I had an appointment and what was worst another lady came in way after I got there and her oil was done like 30 minutes before mine More

by consultinghector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service representative
Aug 15, 2024 -

City Limits Nissan responded

I'm sorry to hear you had a less than satisfactory visit with our Service department, and appreciate you taking the time to let us know about it. I will work with the team to ensure we refine our efforts so that this does not happen again. If you are willing to provide more information about your visit, please reach out to us at 512-444-1400 and we will be happy to work towards a resolution with you. Thank you, Luis Acosta General Manager

August 12, 2024

Improved service since my last visit. Nice lobby amenities and friendly staff. Very convenient scheduling. More

by erinaliayoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Aug 15, 2024 -

City Limits Nissan responded

Thank you so much for your review, we hope to continue to provide you with top-notch service for many years to come! Thank you, Luis Acosta General Manager

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