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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.5
641 Reviews
We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. We want you to feel our passion to serve our customers with the greatest of care, our passion for community involvement, and our passion for supporting & mentoring the next generation. Our friendly team has great character, our processes are efficient, our service department is spotless, and our building is amazing! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way you want to be treated. We want to serve you and your family... for life!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 641 reviews

August 04, 2024

Daniel Sanchez in service always takes care of my vehicle quickly and throughly and provides excellent customer service. More

by JINA.MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
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Aug 15, 2024 -

City Limits Nissan responded

Thank you for letting us know about your recent Service visit, customer satisfaction is extremely important to us and I am happy to hear you were taken care of. We look forward to providing you with great service for many more years to come! Thank you, Luis Acosta General Manager

August 04, 2024

Best experience with a Dealership ever. Purchased a used vehicle and did all negotiations over the phone and then went in and completed purchase. More

by kpuhl33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willis Prieto
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Aug 15, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us a review, I am happy to hear you had a great experience with us and we look forward to being of service to you again soon. Welcome to the City Limits Nissan family! Thank you, Luis Acosta General Manager

August 04, 2024

Fast and polite and the new owners of the dealership has made some very good upgrades More

by Mike R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Erwin
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Aug 15, 2024 -

City Limits Nissan responded

Thank you for your review, please reach out if you need anything at all and we will be glad to help! Have a great weekend. Thank you, Luis Acosta General Manager

August 03, 2024

Everyone was professional, friendly and moved with a purpose. My follow up questions were answered promptly. A positive car buying experience :) More

by tygernight
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oswaldo Ramirez, Collin Maleski
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Aug 15, 2024 -

City Limits Nissan responded

Thank you for letting us know how we did, your satisfaction is our top priority and it's good to hear that you were treated well during your visit! If you need anything at all, please reach out to us and we would be happy to help. Welcome to the City Limits Nissan family! Thank you, Luis Acosta General Manager

August 03, 2024

I usually make an appointment. So when I arrive there is not much wait before they start working on my car. They only do what is expected but also recommend items that will need More

by DL3657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
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Aug 15, 2024 -

City Limits Nissan responded

I'm so happy to hear you had a great visit with us. We are always happy to help should you have any questions, and look forward to providing you with many more years of service! Thank you, Luis Acosta General Manager

August 02, 2024

Outstanding service- diagnosed and replaced needed part for my Titan XD diesel . Daniel Sanchez, as usual took care of me ! THANKS ! More

by CMATT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez, Tyler, service manager,
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Aug 15, 2024 -

City Limits Nissan responded

I am so glad to hear that the Service team took great care of you. Thanks for letting us know, we look forward to providing you with many more years of excellent service and are happy to help should you need anything at all. Thank you, Luis Acosta General Manager

August 02, 2024

The people always nice and they always come to you and great you with nice smile very good job More

by MARWANOMAR1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
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Aug 15, 2024 -

City Limits Nissan responded

Thank you for this review, our goal is to provide top notch service for every guest and I am happy to hear you find that to be the case. Should you need anything at all, please reach out to us. We look forward to seeing you again soon! Thank you, Luis Acosta General Manager

August 01, 2024

Tried to charge me $300 for a recall. Took all day to do a repair that was quoted for 1 hour More

by Justin.Nabers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with any of these people I was in service
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Aug 15, 2024 -

City Limits Nissan responded

Thank you for letting us know about your recent visit, and for taking the time to leave a review. I will look into this to see what we could have done to refine our processes and prevent this from happening again in the future. Please reach out if there is anything I can do for you. Thank you, Luis Acosta General Manager

August 01, 2024

Tyler was very professional, knowledgeable, and friendly. The team did a great job getting the work done in time for our road trip. More

by MFIASCONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Aug 15, 2024 -

City Limits Nissan responded

Thank you for this review, I'll be sure to pass your comments along to the team! We hope to be able to provide you with excellent service again soon, so please reach out if there's ever anything we can do for you. Thank you, Luis Acosta General Manager

August 01, 2024

Everyone I encountered was very pleasant, welcoming with great customer service. I felt like I was "left in the dark" about some important details for days on end, but finally received answers once I reache More

by alycia.weis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
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Aug 01, 2024 -

City Limits Nissan responded

Thank you for the opportunity to improve our processes by providing this invaluable feedback about your recent visit. I appreciate every opportunity to improve, and hope to be able to work with you again in the future. Thanks again and have a great weekend! Luis Acosta General Manager

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