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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.5
637 Reviews
We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. We want you to feel our passion to serve our customers with the greatest of care, our passion for community involvement, and our passion for supporting & mentoring the next generation. Our friendly team has great character, our processes are efficient, our service department is spotless, and our building is amazing! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way you want to be treated. We want to serve you and your family... for life!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 637 reviews

July 21, 2024

Excelente atención por parte del Sr. Joseph Oswaldo , muy atento desde que te recibe explicando paso por paso el trabajo realizado, también la sra Adriana Garcia muy amable ofreciendo c More

by Elena Vitales
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joseph Oswald
Report | Print
Jul 22, 2024 -

City Limits Nissan responded

Muchas gracias por informarnos de su visita. Apreciamos sus amables palabras y esperamos verlo pronto nuevamente! Qué tengas un buen día! Gracias, Luis Acosta General Manager

July 21, 2024

service was good but vehicle was ready and just sitting there i had to go ask why i wasnt i called for my vehicle. More

by lgarcia5252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Dehoyos
Report | Print
Jul 22, 2024 -

City Limits Nissan responded

Thank you very much for this valuable feedback. We will follow up with the team to refine our processes and ensure this doesn't happen again. Please reach out if you need anything at all, we look forward to seeing you soon! Thank you, Luis Acosta General Manager

July 21, 2024

He was great respectable fun. Made the process very easy to go through I want to thank him again for helping us out More

by DUSTYJR54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Dehoyos
Report | Print
Jul 22, 2024 -

City Limits Nissan responded

I love to hear that you had such a great experience with our Service team, and will be sure to pass your comments along! If ever you need anything at all, please reach out. We look forward to working with you again soon! Thank you, Luis Acosta General Manager

July 21, 2024

They were great, very supportive, the place is super cool and clean they helped me with all of my questions. More

by JALFREDO22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Dehoyos
Report | Print
Jul 22, 2024 -

City Limits Nissan responded

I'm happy to hear you found the team to be supportive, we work hard to ensure each guest has a truly exceptional experience with us! Please don't hesitate to reach out if you need anything at all, we look forward to seeing you soon! Thank you, Luis Acosta General Manager

July 21, 2024

Sales associate Steve Richards was very helpful in giving me a good deal thank you. More

by rodriguezsandy55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Dehoyos
Report | Print
Jul 22, 2024 -

City Limits Nissan responded

Thank you very much for leaving us information about your recent visit. We use all feedback to refine our processes and ensure a great visit for every guest, every time. Thanks again and have a great week! Luis Acosta General Manager

July 21, 2024

The customer service was outstanding. They were courteous and professional in every aspect of the transaction. Fefe is simply the best. More

by scott.sinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Afnan Yamhour (5-star)
Report | Print
Jul 22, 2024 -

City Limits Nissan responded

Hi Scott, I'm so glad to hear you had a great experience with us and will be sure to pass your comments along to the team. Thank you for letting us know how we did, have a great week and welcome to the City Limits Nissan family! Luis Acosta General Manager

July 20, 2024

Excelente servicio, amabilidad y siempre dejan mi carro en buen estado. Encanta de ser cliente de Nissan More

by emersonaca85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Erwin
Report | Print
Jul 20, 2024 -

City Limits Nissan responded

Nos alegra mucho saber que tuvo un excelente servicio con nosotros y esperamos verlo nuevamente pronto! Gracias, Luis Acosta General Manager

July 20, 2024

Tyler Erwin was my service advisor. He kept me informed along the way until my car was ready. The mechanic/service technician who worked on my car was outstanding. My car is running per More

by tracye.sheffield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Erwin
Report | Print
Jul 20, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to let us know how we did. Reviews like yours keep the team motivated to continue to provide truly exceptional service every time, for every guest! We look forward to seeing you again soon, have a great weekend! Luis Acosta General Manager

July 20, 2024

Excellent service. I wish however there was more information. Usually when you receive an oil change they list all the other things they looked at, and this time that More

by 50THEFOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Dehoyos
Report | Print
Jul 20, 2024 -

City Limits Nissan responded

Thank you for leaving a review, and for letting us know how we can improve. I will be sure to follow up with the Service team so that we don't miss the opportunity to go over your multi-point inspection report with you in the future. Thank you again and have an excellent weekend! Luis Acosta General Manager

July 20, 2024

I thought $93. 98 was a lot for a $11.99 stop lightbulb for jone More

by R_STEVENSON-1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
Report | Print
Jul 20, 2024 -

City Limits Nissan responded

Thank you for your review, if you need anything at all please reach out. We look forward to working with you again soon! Thank you, Luis Acosta General Manager

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