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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.5
632 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
Contact Dealership

4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 632 reviews

July 16, 2024

En ocasiones pasadas había más comunicación durante el servicio esta vez todo fue muy raro More

by EBEBE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Jul 16, 2024 -

City Limits Nissan responded

Gracias por tu reseña. Lamento que no haya recibido el mejor servicio, utilizaremos sus comentarios para mejorar en el futuro. Llámenos al 512-444-1400 para que podamos resolver su problema. Muchas gracias, Luis Acosta General Manager

July 16, 2024

Great service. Totally satisfied. Comfortable waiting area. Prompt response from the service agent when I arrived. More

by JUDENTON5755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

City Limits Nissan responded

Thank you for leaving feedback, we are always looking to improve so that we can provide a truly exceptional experience every visit and your comments will help us do that! We hope to see you again soon. Thank you, Luis Acosta General Manager

July 16, 2024

Good to see familiar faces. I had to wait more than hour for my oil change, with appointment but it was not too bad. More

by PDESAI_PALLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

City Limits Nissan responded

I greatly appreciate your feedback regarding your recent Service visit, we will use this information to refine our efforts going forward. Thanks again and have a great week! Luis Acosta General Manager

July 16, 2024

Dan Sanchez's knowledge and customer service are A+++++. Thank you sir. I highly recommend City Nissan. More

by FSISBACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
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Jul 16, 2024 -

City Limits Nissan responded

Thank you for taking the time to let us know how we did! I will be sure to pass your comments along to the Service team, and we look forward to seeing you again soon! Thank you, Luis Acosta General Manager

July 15, 2024

They were right on time with my appointment and they were quick. I didn’t wait long at all. I will definitely go back. More

by gibble.chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Dehoyos
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Jul 15, 2024 -

City Limits Nissan responded

We strive to provide a truly exceptional experience to every guest for every visit, I'm glad to hear you had a great experience with us! I will be sure to pass your comments along to the Service team and we look forward to seeing you again soon. Thank you, Luis Acosta General Manager

July 14, 2024

The space was comfortable and clean, they were supportive and helpful to all my questions More

by JALFREDO22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Dehoyos
Report | Print
Jul 15, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a review, I'm glad to hear you found our team to be supportive and helpful! We're here for you if you should need anything else, don't hesitate to reach out. Have a great day! Luis Acosta General Manager

July 14, 2024

It is satisfactory and they are on top of it great job and friendly .hello More

by DEEGONZALES28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Erwin, Sergio Dehoyos
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Jul 15, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to let us know how we did. I'm glad to hear you had a great experience with the team here at City Limits Nissan, and if you ever need anything else please don't hesitate to contact us! Thank you, Luis Acosta General Manager

July 12, 2024

Very clean everyone knows their job their parts cars they also cleaned my car easy in easy out great customer service like always More

by BEAUTYRUSHSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jul 13, 2024 -

City Limits Nissan responded

Thank you so much for your review, it's great to hear that the Service team took good care of you! If you need anything at all, please reach out. Have a great weekend! Luis Acosta General Manager

July 12, 2024

Service tech was nice, but they were extremely slow. It took 2 1/2 hours just for a state inspection. I even had an appointment. More

by Cheryl.crawford57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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Jul 12, 2024 -

City Limits Nissan responded

I appreciate your feedback, and apologize for the lengthy wait time for your service appointment. We will use your comments to refine our efforts and ensure this doesn't happen again. If you'd like to provide more information, we would be happy to speak with you directly and work towards a resolution to ensure your satisfaction. Our Owner Loyalty Manager Chenin Buck can be reached at 512-770-4134. Thanks so much for the opportunity, and have a great weekend! Luis Acosta General Manager

July 12, 2024

Wonderful service! Hubby surprised me with a new vehicle and complimented that everyone was friendly. He went in; they showed him what he was looking for, and just like More

by lucyj23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel, Sergio Dehoyos
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Jul 13, 2024 -

City Limits Nissan responded

Congratulations on your new vehicle, and I'm glad to hear you both found the team here at City Limits Nissan to be so supportive and friendly! Our goal is to provide a truly exceptional experience every time, and reviews like yours keep us motivated to do just that. Thanks again and have a great weekend! Luis Acosta General Manager

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