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City Limits Nissan - Service Center

Austin, TX

4.5
486 Reviews

486 Reviews of City Limits Nissan - Service Center

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August 26, 2025

Did the service needed and communicated daily updates. Would have appreciated having my car washed after it being at the service center for 1.5 weeks clearly parked under a tree since it’s typically washe More

by DEVONJBEDFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
August 26, 2025

Got my car in on the spur of the moment and had me out the door in no time, very great experience! More

by treaseco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2025

David was very nice , it was a pleasant visit ! ! 😊.. the amenities were good ... And the coffee was great More

by ramesh.roshini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

City Limits Nissan responded

We are glad to hear the Service team took great care of you, thank you for taking the time to tell us about it and here's to many more happy miles! Thank you, Jason Laguna General Manager

August 24, 2025

I brought my vehicle in for an oil change and cabin and engine filter change. I mentioned I need to open the glove compartment since its broken. Last time I was called to go to the back and open it up. Gen More

by JAVI HERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Ramirez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

City Limits Nissan responded

Thank you for leaving us your feedback, we are sorry to hear this service visit did not meet the top notch standards we set for ourselves and appreciate you taking the time to tell us about it. We will review this information and reach out to you shortly to see how we can turn your experience around. In the meantime if you'd like to include any additional information, please feel free to contact us at 512-444-1400 at your convenience. Thank you and have a great day. Jason Laguna General Manager

August 24, 2025

The service and attention is excellent, the staff is very friendly. I recommend the service More

by angelica.davalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

City Limits Nissan responded

Thank you for taking the time out of your day to leave us a review, we appreciate you and hope to see you again soon! If you need anything, please don't hesitate to contact us. Thanks again and have a great week! Thank you, Jason Laguna General Manager

Aug 26, 2025 -

City Limits Nissan responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

August 23, 2025

Everything were great! Very professional from beginning to end. Got me in and out in record time. More

by roberthill0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

City Limits Nissan responded

We are always happy to hear that the Service team took great care of you, and appreciate that you took the time out of your day to tell us about it! If you need anything at all, please don't hesitate to contact us and we'd be more than happy to help. Thanks again and have a great week! Thank you, Jason Laguna General Manager

August 22, 2025

The service center and waiting area were very nice. Looked great, atmosphere was welcoming and the staff was pleasant and took really great care of my Murano. It was also cleaned, which was super nice More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Munoz
Aug 25, 2025 -

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with a review, we appreciate you and look forward to providing you with many more happy miles! If you need anything, please don't hesitate to contact us at 512-444-1400 and we'd be more than happy to help. Thanks again and have a great week! Jason Laguna General Manager

Aug 25, 2025 -

City Limits Nissan responded

Hi, thank you for taking the time to leave a review for us at City Limits Nissan. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 20, 2025

Shout out to Eric Hernandez-Service at City Limits Nissan. Very helpful with my appointments and gives me all the information that I need and helps to understand whats being done to my car while in f More

by KRYSTENNEEB66
Workmanship
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
Aug 21, 2025 -

City Limits Nissan responded

I am so glad to hear the team took great care of you during your visit and will be sure to pass your kind comments along! If you need anything, please give us a call and we'd be more than happy to help. Thank you again for your review and the opportunity to earn your business, and have a great weekend! Thank you, Jason Laguna General Manager

August 17, 2025

very Good, very good very good the best the best very important to me. thank ya'll. More

by JAMES@AUSTINLOVEMINISTRIES.ORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

City Limits Nissan responded

Thank you so much for your kind review, we appreciate the opportunity to earn your business and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

August 16, 2025

Great service. I will be back in future to service my car. That is all. More

by RESHAN.RICHARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

City Limits Nissan responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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