Back

City Limits Nissan - Service Center

Austin, TX

4.5
486 Reviews

486 Reviews of City Limits Nissan - Service Center

Sort by
July 28, 2025

Video from mechanic wasn’t clear. Find out after balance tires my tires were dry rot and needed replacing. 🙈 Then car road like a tornado was attacking me, shaking and pulling to the More

by pumkin.reeves4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

City Limits Nissan responded

We are sorry to hear you had a less than satisfactory visit with our Service department and appreciate you bringing this to our attention. We would love the opportunity to address your concerns and hopefully turn your experience around, but we are unable to locate a profile with the information given here. If you don't mind calling us at your convenience at 512-444-1400, we would be more than happy to help! Thank you and we hope to hear from you soon! Jason Laguna General Manager

July 26, 2025

They was the best! Real friendly and very helpful. I can't wait to come back! More

by SLICKBO457
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 26, 2025 -

City Limits Nissan responded

We are so glad to hear you had a great visit with the team, and appreciate you taking the time to leave us a review! If you need anything at all, please don't hesitate to contact us and we'd be more than happy to help! Thank you, Jason Laguna General Manager

July 25, 2025

Great job and loved getting a video of what the technician sees of my vehicle More

by christinamoten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

City Limits Nissan responded

Thank you for taking the time to tell us about your Service visit, we appreciate you and are excited to provide you with many more happy miles! If you need anything, please don't hesitate to contact us at 512-444-1400 and we'd be more than happy to help. Thanks and have a great weekend! Thank you, Jason Laguna General Manager

July 20, 2025

Highly recommend City Limits Nissan, 2nd time I take my Ariya and both times have treated me very well. Daniel Sanchez is very professional and kept me updated on the status of my vehicle as soon as he kne More

by luisluna78640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

City Limits Nissan responded

Thank you for your kind review, we will pass your comments along to the team and we appreciate the continued opportunity to earn your business! We look forward to providing you and your Ariya with many more happy miles, thanks again and have a fantastic week! Thank you, Jason Laguna General Manager

July 19, 2025

Daniel is my goto rep in the shop. Years of experience and work with him has built up trust. More

by TLEMMER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

City Limits Nissan responded

We are grateful for the continued opportunity to earn your business and appreciate you taking the time out of your day to leave us a review! We'll be sure to pass your comments along and we look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

July 17, 2025

Jason, Cindy and Oswaldo were all amazing to work with and made it an enjoyable experience! We have already told several friends and family about my experience and to let us know if they are looking for a More

by jv9584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Laguna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Bueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oswaldo in Finance - 5 Stars!
Jul 17, 2025 -

City Limits Nissan responded

Thank you so much for your kind review, we appreciate the opportunity to earn your business and that you took the time out of your day to tell us about your visit! I'll be sure to pass your comments along to the team and we hope to see you again soon. Welcome to the City Limits Nissan family and here's to many more happy miles! Thank you, Jason Laguna General Manager

July 17, 2025

The dealership made my oil change service appointment easy and painless. The price was reasonable as well. More

by monica ruedas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
Jul 17, 2025 -

City Limits Nissan responded

We are so happy to hear you had a great visit with our Service team and appreciate that you took the time to tell us about it! If you need anything at all, please reach out to us at 512-444-1400 and we'd be more than happy to help! Thank you, Jason Laguna General Manager

July 17, 2025

Very good service, the dealer is very clean and comfortable and the person who helped me was very friendly. More

by andreinalgonzalezb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jul 17, 2025 -

City Limits Nissan responded

Thank you for taking the time to leave us your feedback, we appreciate you and look forward to your next visit with us! Thank you, Jason Laguna General Manager

July 15, 2025

Excellent costumer service! Jay helped me with my car and he is always super helpful and professional. Goes above and beyond!! More

by supergirl785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

City Limits Nissan responded

We are so happy to hear you consistently receive the top notch service we strive to provide and appreciate that you took the time to tell us about it today! We hope to be able to provide you with many more happy miles, and we look forward to your next visit with us! Thanks again and have a great rest of your week! Thank you, Jason Laguna General Manager

July 15, 2025

we were communicated the wok was faster than expected. Our rental car was provided quickly as well. All good. More

by barb15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

City Limits Nissan responded

We are so glad to hear that you had a great visit with our Service team and appreciate that you took the time out of your day to tell us about it! If there is anything else we can do for you please don't hesitate to reach out to us at 512-444-1400 and we'd be more than happy to help. Thanks again and have a fantastic week! Thank you, Jason Laguna General Manager