Back

City Limits Nissan - Service Center

Austin, TX

4.5
486 Reviews

486 Reviews of City Limits Nissan - Service Center

Sort by
July 10, 2025

Service was topnotch! Agent were very accommodating. They offered me a ride back to my house since my oil change/recall and tire rotation will take some time. Will keep co More

by shangrila_shields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

City Limits Nissan responded

Thank you for leaving us a review regarding your service visit, we appreciate your feedback and are happy to hear the team took great care of you! If you need anything at all please don't hesitate to contact us at 512-444-1400 and we'd be more than happy to help! Thank you, Jason Laguna General Manager

July 07, 2025

It was a great experience since the new owners have taken over! Jay and Eric were very helpful. More

by LISA@SPITCOOL.COM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric 5 stars
Jul 07, 2025 -

City Limits Nissan responded

We are happy to hear the team took great care of you during your recent service visit and appreciate you taking the time out of your day to tell us about it! Here's to many more happy miles, thanks again and have a great week! Jason Laguna General Manager

July 06, 2025

Courteous, professional, was able to get in and out quickly; Service Writer Jay was great More

by djy_1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

City Limits Nissan responded

We are so glad to hear you had a great service visit and appreciate you taking the time out of your day to tell us about it! Please reach out if you need anything at all, and have a fantastic week! Thank you, Jason Laguna General Manager

Jul 10, 2025 -

City Limits Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at City Limits Nissan! We are always more than happy to assist you if anything else comes up. Take care!

July 06, 2025

I was very satisfied with Eric Hernandez’s assistance in resolving my issue regarding my vehicle. He was very knowledgable, professional and courteous. He was very thorough in explaining the process. I am v More

by CASROD51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez and Valente Medina
Jul 07, 2025 -

City Limits Nissan responded

Thank you so much for your kind words, we will be sure to pass them along to the team and we look forward to the opportunity to provide you with many more happy miles! If you need anything please don't hesitate to contact us at 512-444-1400 and we'd be more than happy to help! Thank you, Jason Laguna General Manager

Jul 07, 2025 -

City Limits Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at City Limits Nissan! If you have any further questions, please give us a call. We're always happy to help!

July 03, 2025

I had a problem with my passenger door and this team dont check properly. Just to rotate wheels I 'd wait like 4 hrs and I had appointment. More

by jcarlos.barrientos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chenin Buck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

City Limits Nissan responded

We are sorry to hear you were not satisfied with your service visit, and appreciate you taking the time to leave us your feedback. We will discuss this with the team and then reach out to you shortly to hopefully resolve this issue with you. Thanks again and have a great day. Jason Laguna General Manager

July 01, 2025

They did a great job. Left the car overnight drop off and they called me back in the morning. They fix the issue under warranty and no charge. More

by chhernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

City Limits Nissan responded

We are happy to hear the service team took great care of you and appreciate you taking the time to tell us about it! If you need anything at all, please call us at 512-444-1400 and we'd be more than happy to help! Have a great holiday weekend and we hope to see you soon! Thank you, Jason Laguna General Manager

July 01, 2025

They did a great job. Left the car overnight drop off and they called me back in the morning. They fix the issue under warranty and no charge. More

by chhernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

City Limits Nissan responded

We are happy to hear the service team took great care of you and appreciate you taking the time to tell us about it! If you need anything at all, please call us at 512-444-1400 and we'd be more than happy to help. Have a great holiday weekend and we hope to see you soon! Thank you, Jason Laguna General Manager

June 28, 2025

Had a great experience with the service department. The staff was very friendly and helpful. Eric Hernandez took care of everything for me, including a ride home from Lyft when I dropped my car off. I More

by rmysiewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 30, 2025 -

City Limits Nissan responded

We are so happy to hear the Service team took great care of you and appreciate you taking the time out of your day to tell us about it! If you need anything at all please don't hesitate to contact us at 512-444-1400 and we'd be more than happy to help. Thanks again and have a great week! Thank you, Jason Laguna General Manager

Jul 02, 2025 -

rmysiewicz responded

Jason, you have great people working for you. You should be proud of them. They made me feel good about City Limits Nissan for my future needs,

June 26, 2025

I’ve had nothing short of outstanding service from Daniel and the service staff at City Limits Nissan. More

by JOSEPH670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

City Limits Nissan responded

We are so glad to hear the team consistently takes great care of you and appreciate that you took the time out of your day to tell us about it! If you have any additional questions, please don't hesitate to reach out to us at your convenience and we'd be more than happy to help. Have a great weekend, and here's to many more happy miles! Thank you, Jason Laguna General Manager

June 26, 2025

Great service. Very professional and efficient. This was my first time here and I will definitely be coming back in the future. More

by Blake Helle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

City Limits Nissan responded

Thank you so much for taking the time out of your day to leave us a review regarding your recent service visit, we appreciate you and will be sure to pass your comments along to the team! If you need anything at all please don't hesitate to reach out, we are always happy to help and look forward to seeing you again soon! Thank you, Jason Laguna General Manager

...
4
...