City Volkswagen of Highland

Truly an understanding person. My wife and I had our 4mo old son with us and we felt as if we were at a family members house. Great experience! old son with us and we felt as if we were at a family members house. Great experience! More

Jeffrey and Rich were very helpful. My wife and I felt comfortable as soon as we walked in. Our whole experience was unlike any we’ve had at other dealerships. For our next purchase we hope to see these g comfortable as soon as we walked in. Our whole experience was unlike any we’ve had at other dealerships. For our next purchase we hope to see these genuine people!! More

Jeff Emerson and Moe Atef went above and beyond with his knowledge of the vehicle and made me feel more like a friend than a customer. 100% going to recommend these two fine gentlemen and the establishment. knowledge of the vehicle and made me feel more like a friend than a customer. 100% going to recommend these two fine gentlemen and the establishment. I would rate 6 stars or more if I was able to! More

Jeff was very helpful throughout the entire process of our car purchase. We had a no pressure car sales experience. I would highly recommend working with Jeff through the car buying process. our car purchase. We had a no pressure car sales experience. I would highly recommend working with Jeff through the car buying process. More

Just wanted to do a call out of my awesome transaction at the Dealership. I made a deal with Cindy Tataren over the phone. Andy had the car ready when I got there. The finance manager rocked to close th the Dealership. I made a deal with Cindy Tataren over the phone. Andy had the car ready when I got there. The finance manager rocked to close the deal. He did not pressure me to buy things I did not need or want. He did not keep me in his office for hours. It was not all rosy, my navigation and car play did not work and that should have been tested, but I got it fixed the next day. However the transaction being so smooth made up for it. I have never gotten in and out of a dealership in 20 mins with NO Stress. For that I am return customer and they deserve a five star review. I purchased a VW Atlas SEL R-Line. More

I am from Illinois and I found a used car online at City Volkswagen. i called and asked them to hold the car until I got there. They did. When I got there, I was test driving the car within 15 minutes. Volkswagen. i called and asked them to hold the car until I got there. They did. When I got there, I was test driving the car within 15 minutes. My salesperson, Jeff Emerson, was great. Moe in the finance department was very professional and did not try to pressure me into buying anything that I didn't want. Ended up buying the car for my daughter and everyone was thrilled with it. More

Very helpful and informative. Got us to the price we needed to be. Wide variety and selection of vehicles to choose from! Please with our salesman! needed to be. Wide variety and selection of vehicles to choose from! Please with our salesman! More

This is the dealership I bought my Jetta at. The service done is timely and of good quality. I have had issues with communication and feeling appreciated. My review is average. Not bad or good. done is timely and of good quality. I have had issues with communication and feeling appreciated. My review is average. Not bad or good. More

We had a great experience buying our 2018 Tiguan. All of the staff we encountered including Kevin our sales rep. and the finance department were friendly and no pressure. We almost passed up trading in our the staff we encountered including Kevin our sales rep. and the finance department were friendly and no pressure. We almost passed up trading in our vehicle because dreading potentially having an experience like the last time we bought a car but the team at City Volkswagen were great. One key area that I have to mention is that during the appraisal of my car there was no dramatics and time wasting back and forth with finance. We told them right off the bat what we would need to be able to trade in and they let us know quickly whether or not they would be able to match (and they actually exceeded) the minimum we were asking. The process was not anywhere near as time consuming as previous car buying experiences and as stated before the pressure to buy was low which made it way less stressful to buy our Tiguan. Lastly, there was a small issue with the car we noticed when we got home and they took care of it right away. We will definitely recommend and potentially buy from here again More

Kevin, did a fine job, at making the deal happen! He also made sure that all The little things were taken care of, that makes all the difference in The customer being satisfied! Thanks, Kevin made sure that all The little things were taken care of, that makes all the difference in The customer being satisfied! Thanks, Kevin More