City Volkswagen of Highland

Kevin Wilson is an excellent salesman. Kevin goes above and beyond to take care of his customer. I will definitely purchase another VW in the future. and beyond to take care of his customer. I will definitely purchase another VW in the future. More

Nice dealership. I bought a used vehicle, GMC. They were kind and fast. I wished they'd offered more info on extended warranty plans. I am pleased so far. kind and fast. I wished they'd offered more info on extended warranty plans. I am pleased so far. More

Nice dealership. Went in for a Golf GTI and found that they had a Golf R. Very helpful staff and they had service after they sale. This place is way better than Carmax. they had a Golf R. Very helpful staff and they had service after they sale. This place is way better than Carmax. More

Jeff was very helpful. He answered all of our questions and helped us find a car that fit our needs. I would recommend this dealership and recommend Jeff to help with finding a car for you. and helped us find a car that fit our needs. I would recommend this dealership and recommend Jeff to help with finding a car for you. More

We drove 90 miles with a check in hand anticipating and excited to buy a 2018 vehicle from Highland Volkswagen. Prior to our arrival we called letting them know 3x that week we would be there at 11 am on S excited to buy a 2018 vehicle from Highland Volkswagen. Prior to our arrival we called letting them know 3x that week we would be there at 11 am on Saturday. Upon entering the dealership no one was very friendly whatsoever . We could deal with that as this should be a quick transaction. Our salesman Jeff never introduced himself and almost seemed disinterested in meeting us They pulled the car up and it was filthy on the outside . To make matters a deal breaker there were cosmetic issues , dent in drivers door and a damaged rear bumper, This was a certified vehicle and certainly wouldn’t pass as certified at most dealerships . Telling Jeff of our dissatisfaction with its condition, he curtly told us this doesn’t effect the way it drives or handles. He definitely acted as if our business was not very important to him . Any other dealership would have taken close ups of its defects and noted it as well . Between the unfriendliness upon entering and the lack of professionalism by Jeff I wouldn’t recommend wasting your time or money at Highland Volkswagen . I could of been the easiest sale of the day and they blew it !! More

Nice salesman! He was patient and took his time working with us to make sure we got the best deal possible. Excited for our daughter to enjoy her first car! with us to make sure we got the best deal possible. Excited for our daughter to enjoy her first car! More

We truly had an amazing experience here at City Volkswagen of Highland! Great staff and great service who truly cared about finding the best car and the best deal for us. Volkswagen of Highland! Great staff and great service who truly cared about finding the best car and the best deal for us. More

Over all I liked the dealership you have vary nice cars and front desk people however I don’t think Cindy was not vary nice and she was kinda pushy she gave me a hard time I missed two airplane flights be and front desk people however I don’t think Cindy was not vary nice and she was kinda pushy she gave me a hard time I missed two airplane flights because of her I would mark her customer service as poor she should work on it other than that I really love my car and the sales guy I had Jeff was great I would come back to buy another car his customer service was great thanx again Jeff see you in a year for a upgrade More

Jeff was a pleasure to work with. He understood that our time is valuable and did everything possible to get us into the car that was right for us. Highly recommend working with Jeff! time is valuable and did everything possible to get us into the car that was right for us. Highly recommend working with Jeff! More

This visit was terrible from the beginning and never got better four days later. Just terrible service I do not know what is going on over here. It is making me pick my advisor, the blame is not hers it goe better four days later. Just terrible service I do not know what is going on over here. It is making me pick my advisor, the blame is not hers it goes beyond her. More