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Classic Cadillac
Mentor, OH
324 Reviews
Classic Cadillac in Mentor provides our customers with courtesy, top notch service, and respect. There is a reason that Classic Cadillac has an average 4.9 star rating on Google and Facebook with over 1,000 reviews. Not only is Cadillac the pinnacle in luxury vehicles, but Classic Cadillac carries that expectation throughout the dealership in the vehicles that we sell and the service that we provide. We treat our customers how we want to be treated.
Classic Cadillac welcomes you in to our dealership in Mentor, where we are confident that you will find the vehicle that you are looking for at a price that works for you. Browse our selection of 2023 Cadillac models or shop our inventory of certified pre-owned vehicles. No matter what vehicle you decide upon, our professional and courteous finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 324 reviews
November 07, 2025
Professional, courtesy and went above and beyond in all aspects from delivering my car and even washing the outside and cleaning the inside. Kept me up to date with every detail of my car getting service! aspects from delivering my car and even washing the outside and cleaning the inside. Kept me up to date with every detail of my car getting service! More
by ahaynesdc
Verified CustomerEmployees Worked With
Matt Kunsum
October 31, 2025
Always professional and pleasant. They go over what's needed as well as what was done. Appointment time was convenient and loaners for you if needed. They go over what's needed as well as what was done. Appointment time was convenient and loaners for you if needed. More
by lynnemhaley
Employees Worked With
Tom service dept.
October 30, 2025
As always GREAT SERVICE, the service department is always professional, courteous and very accommodating. Keep up the good work professional, courteous and very accommodating. Keep up the good work More
by ed66
October 30, 2025
Don Ashba was a helpful salesman beginning with my initial call to the dealership for a used car purchase. I was driving from two hours away and although I could not come the first day after calling, initial call to the dealership for a used car purchase. I was driving from two hours away and although I could not come the first day after calling, he worked with me by holding the car, starting at end of day, until I could drive to the dealership the following morning. He was knowledgeable about the car and expedited the sale once I agreed to purchase it. And he even made a good recommendation for lunch before I had to drive the two hours home! Thanks, Don! More
by bschardt
Employees Worked With
October 25, 2025
I am a 70 year old woman and when I needed a new car we purchased another Escalade because dealing with Classic Cadillac service is top shelf. purchased another Escalade because dealing with Classic Cadillac service is top shelf. More
by MISSELLIE80
Employees Worked With
Matt and Tom in Service. Tim Barnett in sales.
October 21, 2025
They always provide great service on time with excellent communication throughout the service process. Driver portals are terrific too. communication throughout the service process. Driver portals are terrific too. More
by GERRY2
Employees Worked With
October 21, 2025
Always friendly. Car is clean and ready to go in a timely fashion. Very professional Car is clean and ready to go in a timely fashion. Very professional More
by EFJIN
Employees Worked With
October 21, 2025
Great dealership! ! Great salesman! Robert Rode Great Manager Great staff! Great service dept! They make you feel like family!! Love it!! Thanks for asking! Len ! Great salesman! Robert Rode Great Manager Great staff! Great service dept! They make you feel like family!! Love it!! Thanks for asking! Lenita S More
by lenitasingleton
Employees Worked With
October 21, 2025
I have been a customer of Classic Cadillac since 2010. The sales staff (Mark Bondrandt) is outstanding and the service staff (Tom Harden and Matt) and mechanics are extraordinary. Everyone makes me feel The sales staff (Mark Bondrandt) is outstanding and the service staff (Tom Harden and Matt) and mechanics are extraordinary. Everyone makes me feel like I’m their only customer. I have leased, purchased and serviced 4 vehicles with Classic Cadillac and would never consider going elsewhere. If you want to work with friendly, trustworthy and knowledgeable professionals, Classic Cadillac is the place for you too! More
by Rainonerc99
Employees Worked With
Other Employees :
Mo - Finance - 5+ stars - great person and very knowledgeable.
