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Classic Cadillac

Mentor, OH

4.8
251 Reviews
Classic Cadillac in Mentor provides our customers with courtesy, top notch service, and respect. There is a reason that Classic Cadillac has an average 4.9 star rating on Google and Facebook with over 1,000 reviews. Not only is Cadillac the pinnacle in luxury vehicles, but Classic Cadillac carries that expectation throughout the dealership in the vehicles that we sell and the service that we provide. We treat our customers how we want to be treated. Classic Cadillac welcomes you in to our dealership in Mentor, where we are confident that you will find the vehicle that you are looking for at a price that works for you. Browse our selection of 2023 Cadillac models or shop our inventory of certified pre-owned vehicles. No matter what vehicle you decide upon, our professional and courteous finance team will help you get settled with a competitive financing or lease plan.
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8470 Tyler Blvd

Mentor, OH

44060

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Showing 251 reviews

August 02, 2025

Tom Hardman was so easy to approach about the issues I was having with a Vintage 2006 XLR. He stayed on top my service experience from start to finish and made sure all my issues were fixed with safety in More

by SUZANNE.BATES147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hardman
August 02, 2025

Terrific staff professional technicians always treated with respect and always a good value recommend them to all my friends More

by DRAGOPC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Bleck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Crea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Great service with friendly people. car always comes back cleaner than when I left it. More

by RICKA56
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people
July 31, 2025

We have had wonderful service from them. They get us in quickly and take care of everything. The staff we work with are so friendly and nice. Matt takes care of setting everything up. More

by SRIDDLE1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary
Jul 31, 2025 -

Classic Cadillac responded

We always want to hear back from our clients and we're glad you had such a positive experience with us!

July 31, 2025

Service department has always been very good. When i was going over my bill there was a charge for radio work. I told Kim I had an extended warranty and her response was "its not covered" I expla More

by JERRYS2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Kim
July 31, 2025

The dealership was very helpful. Anthony our sales associate was knowledgeable and allowed us to take our time to make the right decision for us. More

by jayiapa40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
July 31, 2025

Good service and worked to satisfy my issue with a broken air conditioning. Work was covered under warranty More

by chsquare
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
N/a
July 30, 2025

Very professional very friendly … first class operation…. . the whole staff is awesome… I recommend them to all my friends and family… and they have a very clean and inviting waiting area More

by DRAGOPC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Bleck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Crea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cosman, Tom Hardman, Kim Strzar, Jenn villines
July 25, 2025

Always nice and very courteous. Always will return off for their service. Will definitely recommend this company for my service. More

by blkkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Bleck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Crea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Drago
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

The customer service was amazing! They really took care of us. Very easy to work with! More

by Melissa Calero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don
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