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Classic Cadillac
Mentor, OH
306 Reviews
Classic Cadillac in Mentor provides our customers with courtesy, top notch service, and respect. There is a reason that Classic Cadillac has an average 4.9 star rating on Google and Facebook with over 1,000 reviews. Not only is Cadillac the pinnacle in luxury vehicles, but Classic Cadillac carries that expectation throughout the dealership in the vehicles that we sell and the service that we provide. We treat our customers how we want to be treated.
Classic Cadillac welcomes you in to our dealership in Mentor, where we are confident that you will find the vehicle that you are looking for at a price that works for you. Browse our selection of 2023 Cadillac models or shop our inventory of certified pre-owned vehicles. No matter what vehicle you decide upon, our professional and courteous finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 306 reviews
September 28, 2025
Very good work on your car. Matt in the service center is a very nice and knowledgeable young man. Matt in the service center is a very nice and knowledgeable young man. More
by dianeleigh719
Verified CustomerEmployees Worked With
September 25, 2025
They arrived on time to pick up my car. He was pleasant and service tech kept me informed. My car was returned clean and serviced. We'll come again. He was pleasant and service tech kept me informed. My car was returned clean and serviced. We'll come again. More
by GERRY2
Employees Worked With
September 25, 2025
I previously would have recommended them 100% but my last experience was not good! Unbelievably long time for my appointment with no explanation and no communication,, a test drive that wasn’t done, I was no experience was not good! Unbelievably long time for my appointment with no explanation and no communication,, a test drive that wasn’t done, I was not happy! Also the waiting area used to be nice, they used to have fresh pastries (a long time ago) along with the coffee. They had current newspapers and magazines. Now they have expired fruit and stale chips! More
by neycfourjs
Employees Worked With
No names sound familiar
September 24, 2025
I appreciate the professionalism of the staff @ Classic Cadillac, as well as the team changing the oil and rotating the tires. It is always a pleasure working with Tom. Thank you all. Cadillac, as well as the team changing the oil and rotating the tires. It is always a pleasure working with Tom. Thank you all. More
by mpiccian2751
Employees Worked With
Unsure of the name/names of staff that provided service.
September 24, 2025
Love the dealership. My car was taken care of quickly. Everyone I met was helpful and courteous. 2 thumbs up. My car was taken care of quickly. Everyone I met was helpful and courteous. 2 thumbs up. More
by SAMOYED_LVR
September 20, 2025
All staff involved in our purchase, from the used car manager (Nick), to the the salesman (Tim), to finance (Mo) were extremely helpful and made this purchase a comfortable transaction. manager (Nick), to the the salesman (Tim), to finance (Mo) were extremely helpful and made this purchase a comfortable transaction. More
by rpetrecca0
September 19, 2025
Matt, Mohammed, Akilah, Don, Fantastic, knowledgeable ! ! All team encountered courteous, friendly, helpful. Process was easy, fast. Routine oil change and car check up getting ready for winter. Waiting are ! All team encountered courteous, friendly, helpful. Process was easy, fast. Routine oil change and car check up getting ready for winter. Waiting area comfortable and clean. Appreciate the water, coffee, fruits, snacks choices. Most places only offer coffee and some of us don't do that. More
by evelynmarie0
Employees Worked With
Matt
