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Classic Cadillac
Mentor, OH
326 Reviews
Classic Cadillac in Mentor provides our customers with courtesy, top notch service, and respect. There is a reason that Classic Cadillac has an average 4.9 star rating on Google and Facebook with over 1,000 reviews. Not only is Cadillac the pinnacle in luxury vehicles, but Classic Cadillac carries that expectation throughout the dealership in the vehicles that we sell and the service that we provide. We treat our customers how we want to be treated.
Classic Cadillac welcomes you in to our dealership in Mentor, where we are confident that you will find the vehicle that you are looking for at a price that works for you. Browse our selection of 2023 Cadillac models or shop our inventory of certified pre-owned vehicles. No matter what vehicle you decide upon, our professional and courteous finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 326 reviews
July 31, 2025
Service department has always been very good. When i was going over my bill there was a charge for radio work. I told Kim I had an extended warranty and her response was "its not covered" I expla When i was going over my bill there was a charge for radio work. I told Kim I had an extended warranty and her response was "its not covered" I explained that I had a premier extended warranty and it is covered, again the response was not covered. At this point I said I'm looking at the warranty and the radio is covered. Kim then said she would talk to Tom and it was covered and removed from the bill. It might be a good idea before the advisers says something is not covered they check before giving a not covered answer. More
by JERRYS2
Verified CustomerEmployees Worked With
Tom, Kim
July 31, 2025
The dealership was very helpful. Anthony our sales associate was knowledgeable and allowed us to take our time to make the right decision for us. Anthony our sales associate was knowledgeable and allowed us to take our time to make the right decision for us. More
by jayiapa40
Employees Worked With
Anthony
July 30, 2025
Very professional very friendly … first class operation…. . the whole staff is awesome… I recommend them to all my friends and family… and they have a very clean and inviting waiting area . the whole staff is awesome… I recommend them to all my friends and family… and they have a very clean and inviting waiting area More
by DRAGOPC3
Employees Worked With
Other Employees :
Matt Cosman, Tom Hardman, Kim Strzar, Jenn villines
July 25, 2025
Always nice and very courteous. Always will return off for their service. Will definitely recommend this company for my service. Always will return off for their service. Will definitely recommend this company for my service. More
by blkkel
July 23, 2025
Glad that I live locally to all of the Classic dealerships and that they have their own service departments. Service personnel courteous and knowledgeable. dealerships and that they have their own service departments. Service personnel courteous and knowledgeable. More
by jswansinger
Employees Worked With
Matthew Kunsman
July 23, 2025
very through and provided a very nice loaner, staff friendly and helpful. i came in for a oil change and waited, it was brought to my attention a hour later that i hade additional issues and would l friendly and helpful. i came in for a oil change and waited, it was brought to my attention a hour later that i hade additional issues and would leave the car. More
by tfreeman1019
Employees Worked With
Matt
July 23, 2025
The Service Dept. is fantastic. Can't say enough good things about them. They got my Escalade in right away and performed the work very quickly and efficiently. is fantastic. Can't say enough good things about them. They got my Escalade in right away and performed the work very quickly and efficiently. More
by bdynes
Employees Worked With
Tom Hardman
