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Classic Cadillac Saab - Service Center

Mentor, OH

4.6
42 Reviews

42 Reviews of Classic Cadillac Saab - Service Center

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August 26, 2025

Matt did a great job fixing my Escalade. I liked getting the video from the service technician More

by billdurst2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kunsman
August 21, 2025

They always do a great job. I especially like how they drive me to a breakfast location while my car is being serviced. Also my car is nice and clean inside and out after servic More

by jpkovalcheckjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom is very professional
August 21, 2025

I was very happy with the whole experience. I trust Classic Cadillac to do the maintenance and repair on my vehicle. More

by dsukenik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hardman
August 19, 2025

Excellent service! !! prompt and courteous! not only did they do a wonderful job, my car was washed and cleaned and ready for pick up. Classic Cadillac always does a More

by SHERYLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hardman
August 17, 2025

My wheels still squeak after service. I had it serviced last week for the squeaking and I still hear squeaking. More

by maryjeanbradac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Matt did a great job for me in service getting all of my concerns taken care of More

by billdurst2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kunsman
August 13, 2025

Service was great for re-applying ceramic coating. Service team was gracious to reset driver preferences too. More

by TLPRIVETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo in Finance.
August 10, 2025

they lied about radiator leak wanted to install new radiator or $2,24t.38.On july 15 took cadalic for oil change and tire rotation. when finished the employee said that I had a radiator leak..Employee\ More

by benjie7146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Kunsman
August 07, 2025

Mentioned a rattle that I had and the tech indicated that they could not find anything loose under the car and suggested that it might be the sunroof It was More

by msamson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Bleck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Crea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Tom Hardman was so easy to approach about the issues I was having with a Vintage 2006 XLR. He stayed on top my service experience from start to finish and made sure all my issues were fixed with safety in More

by SUZANNE.BATES147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hardman
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