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Classic Cadillac Saab - Service Center

Mentor, OH

4.7
33 Reviews

33 Reviews of Classic Cadillac Saab - Service Center

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August 02, 2025

Tom Hardman was so easy to approach about the issues I was having with a Vintage 2006 XLR. He stayed on top my service experience from start to finish and made sure all my issues were fixed with safety in More

by SUZANNE.BATES147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hardman
August 02, 2025

Terrific staff professional technicians always treated with respect and always a good value recommend them to all my friends More

by DRAGOPC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Bleck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Crea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Great service with friendly people. car always comes back cleaner than when I left it. More

by RICKA56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people
July 31, 2025

We have had wonderful service from them. They get us in quickly and take care of everything. The staff we work with are so friendly and nice. Matt takes care of setting everything up. More

by SRIDDLE1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary
Jul 31, 2025 -

Classic Cadillac responded

We always want to hear back from our clients and we're glad you had such a positive experience with us!

July 31, 2025

Service department has always been very good. When i was going over my bill there was a charge for radio work. I told Kim I had an extended warranty and her response was "its not covered" I expla More

by JERRYS2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Kim
July 31, 2025

Good service and worked to satisfy my issue with a broken air conditioning. Work was covered under warranty More

by chsquare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
July 30, 2025

Very professional very friendly … first class operation…. . the whole staff is awesome… I recommend them to all my friends and family… and they have a very clean and inviting waiting area More

by DRAGOPC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Bleck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Crea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cosman, Tom Hardman, Kim Strzar, Jenn villines
July 25, 2025

Always nice and very courteous. Always will return off for their service. Will definitely recommend this company for my service. More

by blkkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Bleck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Crea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Drago
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

I find the group of people in the service department as being veryProfessional, courteous and experienced! More

by reikicher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
July 23, 2025

The Service Dept. is fantastic. Can't say enough good things about them. They got my Escalade in right away and performed the work very quickly and efficiently. More

by bdynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hardman
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