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Classic Cadillac Saab - Service Center

Mentor, OH

4.7
33 Reviews

33 Reviews of Classic Cadillac Saab - Service Center

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July 23, 2025

Glad that I live locally to all of the Classic dealerships and that they have their own service departments. Service personnel courteous and knowledgeable. More

by jswansinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kunsman
July 23, 2025

very through and provided a very nice loaner, staff friendly and helpful. i came in for a oil change and waited, it was brought to my attention a hour later that i hade additional issues and would l More

by tfreeman1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
July 22, 2025

Great service, very courteous. Finished my car on time and did a great job. I use them for all my service needs. More

by Big Daddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Trivisonno
July 22, 2025

When I arrived from my appointment, they probably took my car they resolved my problem Very friendly staff More

by djc3221960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
July 20, 2025

Classic Cadillac is excellent! ! The service department goes above and beyond for their customers and are extremely thorough. More

by katmayes56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Borlie
July 19, 2025

Classic Cadillac in Mentor gives me impeccable service every time! They are always courteous and professional. More

by beverlee.mahone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carroll
July 19, 2025

Had a warrantee issue. Service department went above and beyond to make sure everything was right. Delivered my car to me even though I was 1200 miles way More

by jdfonz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Excellent customer service, no matter what the problem the service writers are always very accommodating. Keep up the good work. More

by DONALDLOPRESTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Classic Cadillac responded

Thank you, Donald for the great review! We appreciate the love sent our way. We did see that you might have hit the 1 star by mistake. But we enjoy the kind feedback about our dealership.

July 18, 2025

The Team at Classic Cadillac is top notch! They are professional, pleasant to work with and was able to schedule service in a timely manner. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

They did a great job completing the work that they did on the body of my car. I appreciate your professionalism. I was worried at first if you would get it right you’ve gained my trust. Thank you. More

by Jeffereylynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Bleck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Crea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Drago
5.0
This rating includes all reviews, with more weight given to recent reviews.