Classic Chevrolet GMC - Service Center

Great Service I call last minute and they always seem to be able to fit me in. Crag Sill does a great job at letting me know any other work is needed at the time of I call last minute and they always seem to be able to fit me in. Crag Sill does a great job at letting me know any other work is needed at the time of service, or what will be due on the next service More

Another great experience Every time I bring my car in for an oil change or a possible problem the staff at Classic makes me feel as if I'm the only person they are helping. Th Every time I bring my car in for an oil change or a possible problem the staff at Classic makes me feel as if I'm the only person they are helping. They explain what the problem is or isn't, gives a cost estimate for repair(which is always almost exact) and a time estimate needed for completion. There has never been a time when I felt not completely informed on what was happening. The staff is great and service as well. More

Service dept. Nate I’ve been taking my car to Nate for years. He’s the best service guy around! Shane is great too! Give those boys a raise! I’ve been taking my car to Nate for years. He’s the best service guy around! Shane is great too! Give those boys a raise! More

Classic jeep service The necessary service on my jeep vehicle was conducted in a timely and professional manner. The service personnel were friendly and informative. All The necessary service on my jeep vehicle was conducted in a timely and professional manner. The service personnel were friendly and informative. All facets of the service were explained to me. There were also some suggestions made concerning future service. More

The BEST—in sales, service‼️ Sandy, my sales agent, provided great service—w/out ‘jargon’ LISTENING and fulfilling my goals. B4 I drove my car out of the lot, she linked my phone Sandy, my sales agent, provided great service—w/out ‘jargon’ LISTENING and fulfilling my goals. B4 I drove my car out of the lot, she linked my phone to the dash😌so appreciated. Nate Babic and Shane Thornton, service advisors, have been ‘quick’ to respond to customers at the counter and calling...most of the time, I’ve seen them deluged?? They are clear, complete and honest in their advisement. Great sales (here) but steady, consistent service response is what keeps me coming back. Ken Logar, manager of service, went out of his way to give a customer ‘special’ advice on maintenance while I was waiting, incl my questions in his clear explanation. Good teamwork in the customer’s behalf! More

Oil change and tire rotation. I came in to the car dealership for an oil change and a tire rotation. They got my vehicle in on time, got it completed and back to me in a reasonable I came in to the car dealership for an oil change and a tire rotation. They got my vehicle in on time, got it completed and back to me in a reasonable amount of time. When they are finished, my vehicle is always clean and ready to go. More

Excellent customer service This was my first time at Classic Chevy service center. Nate was very professional and helpful. Totally exceeded my expectations. I've used the Classi This was my first time at Classic Chevy service center. Nate was very professional and helpful. Totally exceeded my expectations. I've used the Classic Jeep/Dodge service center in Madison for years. I highly recommend both! More

Emergency repair I called the Service department and was put on the line with Nate Babic. I explained that my car had a tire that was going flat quickly at around 2 I called the Service department and was put on the line with Nate Babic. I explained that my car had a tire that was going flat quickly at around 20-25 miles and was almost totally flat when I stopped by. Nate said the service department was booked up with appointments for Saturday when I talked with him on the phone, but due to the issue, he would take my car right in when I arrived. Nate was ready when I arrived, took my car right in and fixed the tire asap, like he said he would. Nate was courteous, efficient and very professional. Nate is a valuable asset to Classic Service department and I thought you should know. I definitely will return the next time my car needs service. I have purchased several cars from Classic Madison (Chevy side) and I have been pleasantly satisfied every visit. Keep up the good work! More

Nice friendly service Nate shows his belief in customer service. He is is always polite and friendly and listens to what the customer is saying. I always leave with a goo Nate shows his belief in customer service. He is is always polite and friendly and listens to what the customer is saying. I always leave with a good feeling after having my car serviced. More

Brake repair I am highly satisfied with the service I have received from Classic’s repair department. While I haven’t spoken directly with the mechanics, the work I am highly satisfied with the service I have received from Classic’s repair department. While I haven’t spoken directly with the mechanics, the work must be good as I have nothing to complain about. As for the guys at the desk, they are friendly, cheerful and efficient. I have no complaints there either. More